Samsung Top Load Washer Unbalanced During Spin
Some Samsung top loading washing machine models that are experiencing a UE or DC error code or the washing machine is unbalanced during the spin cycle should upgrade the suspension damper rod assemblies to a new improved design. Each washing machine uses four suspension damper rod assemblies, one for each corner of the washer. Please use the chart below with the model number and manufacture date to determine if you need the new suspension dampers.
Old suspension damper assemblies are 4.93mm and the new one suspension damper assemblies are 6.50mm
Model | Production Month | Old Damper | New Damper |
---|---|---|---|
WA456DRHDWR/AA | All Production Through Jan, 2015 | DC97-16350E | DC97-05280W (PD00023778) |
WA456DRHDSU/AA | All Production Through Jan, 2015 | DC97-16350E | DC97-05280W (PD00023778) |
WA400PJHDWR/AA | All Production Through Jan, 2015 | DC97-16350C | DC97-05280W (PD00023778) |
WA422PRHDWR/AA | All Production Through Jan, 2015 | DC97-16350C | DC97-05280W (PD00023778) |
WA45H7200AW/A2 | All Production Through Jan, 2015 | DC97-16350E | DC97-05280W (PD00023778) |
WA45H7200AP/A2 | All Production Through Jan, 2015 | DC97-16350E | DC97-05280W (PD00023778) |
WA45H7000AW/A2 | All Production Through Jan, 2015 | DC97-16350E | DC97-05280W (PD00023778) |
The model and serial number tag is normally located on the top back console of the washer, and it will list the model number, serial number, and manufacture date. The manufacture date is listed in the format of YYYY.MM (ex: 2012.06). Below is an example model and serial number tag to show where the manufacture date is located.
The serial number can also be decoded using the chart below to determine the manufacture date.
If you need to purchase a new suspension rod, please click the link below to purchase this part from our online store:
Damper Rod Assembly – Part # PD00023778 (mfg # DC97-05280W)
Instructions on how to replace Samsung Damper Rods in the video below.