Part
Damper Rod Assembly
Product Rating
Customer
JOHN from NM
Problem
Washer would not balance
Tools
Screwdriver
Repair & Advice
The parts were the fix as your site suggested, but I would have appreciated if the very expensive parts would have come with the required grease as this cost me more time and money.
Story submitted on April 3, 2018
Part
Damper Rod Assembly
Product Rating
Customer
Melissa from MS
Problem
Samsung washing machine out of balance while spinning.
Tools
Screwdriver, putty knife, white lithium grease.
Repair & Advice
Simple 10-minute fix! Replaced all four damper rods after popping the top off. Tools only needs to get the top off. Went back together in a snap. Very satisfied with parts and shipping time! Thank you!!!
Story submitted on November 18, 2015
Part
Damper Rod Assembly
Product Rating
Customer
David from CA
Problem
Will not spin
Tools
Screwdriver
Repair & Advice
Error code while final spin... internet stating my model Samsung had problems with weak rods had to replace with stronger ones
Story submitted on August 8, 2018