Appliance Repair Blog

Memorial Day Holiday Shipping Notice

Posted on May 26, 2017

In observance of the Memorial Day holiday our offices with be closed Monday May 29th, and we will reopen for normal business hours on Tuesday May 30th.  Orders placed after 4:00PM EST on Friday May 26th will ship out Tuesday May 30th.  Shipping Carriers UPS, USPS, and Fedex will not be delivering any packages on Monday May 30th, so please plan and choose your shipping method accordingly.  Happy Memorial Day from the Parts Dr team!

Memorial-Day

WPW10310240 Programming Instructions

After installing the new control board part number WPW10310240 the display will flash PE0000.  This means the refrigerator is in programming mode and you will need to enter the program code from the model and serial number tag on the refrigerator.  Please follow the instructions below to program the new control board.  We have come across two different programming versions for this control board depending on the model refrigerator.  Please make sure to look at both versions to see which one applies to your refrigerator.  Also, on some model refrigerators the door(s) may need to be opened to program.

Programming Mode (Version 1):

NOTE: The Program Code is located on the Serial Plate on this unit after the word Code.

1. Press and hold the Door Alarm Keypad DoorAlarm.
2. Press and hold Freezer Temperature Down Keypad.
3. Release the Door Alarm Keypad DoorAlarm and wait 3 seconds.
4. The control will display PE to indicate the programming mode.
5. Entry is confirmed by pressing the Freezer Temperature Down Keypad once more.
6. The control will display the current Program CODE. This value should be validated with the Program CODE printed on the unit serial plate.

NOTE: If the Program CODE is correct, the Programming Mode is exited by pressing Door Alarm Keypad for 3 seconds.

7. Press the Refrigerator Temperature Up Keypad or Refrigerator Down Keypad to change the digit value with each key press.
8. The decimal point indicates the selected digit. Press the Freezer Temperature Up Keypad to select the next digit.
9. Once the desired Program CODE is entered, press and hold the Freezer Temperature Down Keypad until the Program CODE begins flashing indicating it has been saved.

NOTE: If you attempt to enter an invalid Program CODE the control will not save the new code, but will beep. (The unit will NOT run with a Program CODE of 0000). Once the Program CODE has been saved the Programming Mode is exited by pressing any key. If the new code is incorrect this process should be repeated. The Programming mode can be exited at any time by pressing Door Alarm key for 3 seconds or will exit if unattended for four minutes.

Programming Mode (Version 2):
NOTE: The Program Code is located on the Serial Plate on this unit after the word Code.
1. Press and hold the WATER Keypad.
2. Press and hold LL Keypad.
3. Release the WATER Keypad and wait 3 seconds.
4. The control will display PE to indicate the programming mode.
5. Entry is confirmed by pressing the LL Keypad once more.
6. The control will display the current Program CODE. This value should be validated with the Program
CODE printed on the unit serial plate.

NOTE: If the Program CODE is correct, the Programming Mode is exited by pressing water
Keypad for 3 seconds.

7. Press the UR Keypad or LR Keypad to change the digit value with each key press.
8. The decimal point indicates the selected digit. Press the UL Keypad to select the next digit.
9. Once the desired Program CODE is entered, press and hold the LL Keypad until the Program CODE
begins flashing indicating it has been saved.

NOTE: If you attempt to enter an invalid Program CODE the control will not save the new code, but will
beep. (The unit will NOT run with a Program CODE of 0000).Once the Program CODE has been saved
the Programming Mode is exited by pressing any key or by opening or closing the refrigerator door. If
the new code is incorrect this process should be repeated.
The Programming mode can be exited at any time by pressing WATER key for 3 seconds or will exit if
unattended for four minutes.

If you need to purchase a new control board please click the link below to purchase this part from our website:

High Voltage Control Board – Part # PD00003682 Mfg # WPW10310240

New Year’s Holiday Shipping Notice

In observance of the New Year’s holiday our offices with be closed Monday January 1st, and we will reopen for normal business hours on Tuesday January 3rd.  Orders placed after 3:00PM CST on Friday December 30th will ship out Tuesday January 3rd.  Happy New Year from the Parts Dr team!

Happy New Year

Christmas Holiday Shipping Notice

In observance of the Christmas holiday our offices with be closed Friday December 23rd through Monday December 26th, and we will reopen for normal business hours on Tuesday December 27th.  Orders placed after 3:00PM CST on Thursday December 22nd will ship out Tuesday December 27th.  Merry Christmas from the Parts Dr team!

MerryChristmasPD

Who Made My Sears Kenmore Appliance

Kenmore is a popular appliance brand sold by Sears.  Sears does not manufacture any of the appliances themselves, instead they source that out and have other manufacturers make their appliances for them.  You can easily decode the model number of the appliance to tell you who made your Kenmore appliance.

The first three digits in a Kenmore model can will tell you who manufactured the appliance for Sears.  For example model number 110.45862400, the first three digits are 110 so that would tell you that Whirlpool manufactured the appliance.  Some of the more common appliance manufacturers Sears uses is Whirlpool, Frigidaire, LG, and GE. If you are looking for parts for your Kenmore appliance your can search for the model number in the search box at the top of the page.

Prefix Manufacturer Prefix Manufacturer
103 Roper 629 Jenn Air
106 Whirlpool 647 Roper
110 Whirlpool 651 Speed Queen
119 Frigidaire 664 Whirlpool
143 SFS Corp. (Sanyo/Fisher) 665 Whirlpool
144 Trane 666 KitchenAid
155 Preway 683 Philco
174 Caloric 719 Tappan (Frigidaire)
175 In-Sink-Erator 721 Goldstar (LG Electronics)
198 Whirlpool 747 Litton
233 Broan 757 Marvel, Imperial
253 Gibson (Frigidaire) 789 Defience
274 RCA 790 WCI (Frigidaire)
278 Roper 791 Tappan (Frigidaire)
292 Lennox 795 LG ( Refrigerators )
335 Amana 796 LG (Laundry)
336 Electrolux 835 Roper
342 York 840 Friedrich
362 GE 850 Whirlpool (Chambers)
363 GE 867 Keeprite
401 Samsung 879 Rheem/Ruud
416 Carrier 911 Roper
417 Kelvinator (Frigidaire) 917 Roper (Whirlpool)
464 GE 925 Maycor (Maytag)
473 Hoover 934 Hitachi
484 Fedders, Whirlpool 960 Caloric
562 Toshiba 970 Frigidaire
564 Sanyo C106. Inglis
565 Sanyo C110. Inglis
566 Sanyo C362. Camco
568 Panisonic C363. Camco
575 Sharp C646. Admiral (Inglis)
580 Goldstar (LG Electronics) C675. Woods
586 Panisonic C880. Admiral (Inglis)
587 DM (Frigidaire) C933. Kelvinator (Before 1970)
596 Amana C938. Keeprite
622 Kelvinator (Frigidaire) C970. Kelvinator (1970+)
628 Kelvinator (Frigidaire) C978. Camco

Independence Day Holiday Shipping Notice

Posted on July 1, 2016

In observance of the Independence Day holiday our offices with be closed Monday July 4th, and we will reopen for normal business hours on Tuesday July 5th.  Orders placed after 4:00PM EST on Friday July 1st will ship out Tuesday July 5th.  Shipping Carriers Fedex, UPS, and USPS will not be delivering any packages on Monday July 4th, so please plan and choose your shipping method accordingly. Happy Independence Day from the Parts Dr team!

july4th

Samsung Top Load Washer Unbalanced During Spin

Posted on March 30, 2016

Some Samsung top loading washing machine models that are experiencing a UE or DC error code or the washing machine is unbalanced during the spin cycle should upgrade the suspension damper rod assemblies to a new improved design.  Each washing machine uses four suspension damper rod assemblies, one for each corner of the washer.  Please use the chart below with the model number and manufacture date to determine if you need the new suspension dampers.

Old suspension damper assemblies are 4.93mm and the new one suspension damper assemblies are 6.50mm

suspension rod new vs old

Model Production Month Old Damper New Damper
WA456DRHDWR/AA All Production Through Jan, 2015 DC97-16350E DC97-05280W (PD00023778)
WA456DRHDSU/AA All Production Through Jan, 2015 DC97-16350E DC97-05280W (PD00023778)
WA400PJHDWR/AA All Production Through Jan, 2015 DC97-16350C DC97-05280W (PD00023778)
WA422PRHDWR/AA All Production Through Jan, 2015 DC97-16350C DC97-05280W (PD00023778)
WA45H7200AW/A2 All Production Through Jan, 2015 DC97-16350E DC97-05280W (PD00023778)
WA45H7200AP/A2 All Production Through Jan, 2015 DC97-16350E DC97-05280W (PD00023778)
WA45H7000AW/A2 All Production Through Jan, 2015 DC97-16350E DC97-05280W (PD00023778)

The model and serial number tag is normally located on the top back console of the washer, and it will list the model number, serial number, and manufacture date. The manufacture date is listed in the format of YYYY.MM (ex: 2012.06). Below is an example model and serial number tag to show where the manufacture date is located.
tag

The serial number can also be decoded using the chart below to determine the manufacture date.
samsung serial decode

If you need to purchase a drain tube kit, please click the link below to purchase this part from our online store:

Damper Rod Assembly – Part # PD00023778 (mfg # DC97-05280W)

Samsung Refrigerator Water Leakage Service Kit

Posted on March 29, 2016

Samsung part number DA82-01415A ( PD00024858) is a refrigerator water leakage service kit.  This kit is used to repair water leaking under the crispers and/or a fan noise that stops when the doors are opened on Samsung bottom freezer and french door refrigerator models with dual evaporators.   When the defrost drain water is not draining properly it causes ice to form at the top of the evaporator, interfering with the fan and causing the drain to freeze and water to overflow, which then runs down and gathers under the crisper drawers.  Before ordering and installing the water leakage service kit you should verify that the defrost heater and defrost sensor are working properly.  Installation of this kit requires moving the evaporator coil, and damage to the evaporator coil can cause catastrophic failure to the sealed system of the refrigerator.  This kit works on all bottom freezer and french door refrigerator models with dual evaporators that have do not have the new style drain tube installed from the factory, see step 9 in the repair instructions below for a photo showing the new and old style drain tube.

DA82-01415A ( PD00024858) Kit Contents:

• 1 new drain tube with cap
• 1 foam seal for the bottom of the drain plate
• 2 foam strips for the back of the evaporator drain plate
• 1 defrost heater clip

Repair Instructions:

1. Unplug the refrigerator and remove the Evaporator Cover.

2. Verify that the defrost heater and defrost sensor resistance is correct. If incorrect, replace the part(s).

3. Move the defrost sensor to the top of the evaporator inlet tube (just below the cap tube joint). If necessary, remove enough mastic material to place the sensor correctly. The sensor must be positioned on the left side of the inlet tube as shown.
DA82-01415A pic 1

4. Check the heater clip on the heater. If clip is shorter than the one in the kit, replace it with the new one. If the clip is the same length as the new one, do not replace it.
DA82-01415A pic 2

5. Lift the evaporator and drain plate out of position and carefully bend them up.

6. Add the two foam strips to the back of the plate and add the seal to the bottom of the drain plate.
DA82-01415A pic 3

7. Bend the bottom row of the cooling ribs on the evaporator.
DA82-01415A pic 4

8. Remove the seal on the back of the Evaporator Cover, if there is one present. The cover should be smooth as shown
DA82-01415A pic 5

9. Replace the drain tube and cap. The refrigerator section tube is on the far right in the compressor compartment.
DA82-01415A pic 6

After installing the new water leakage service kit, you will need to fully thaw the defrost drain on the refrigerator if the drain is iced up.  There are a few different ways to thaw the defrost drain.  The easiest way to thaw the defrost drain is to unplug the refrigerator and leave the refrigerator and/or freezer doors open for 24 hours.  Or while you have the evaporator cover pulled off you can pour hot water in the drain area until all of the ice has melted and water is able to freely flow down the drain to the back of the refrigerator.

If you need to purchase a drain tube kit, please click the link below to purchase this part from our online store:

Water Leakage Service Kit – MFG Part # DA82-01415A  (PD00024858)

 

Labor Day Holiday Shipping Notice

In observance of the Labor Day holiday our offices with be closed Monday September 5th, and we will reopen for normal business hours on Tuesday September 6th.  Orders placed after 4:00PM EST on Friday September 2nd will ship out Tuesday September 6th.  Shipping Carriers UPS, USPS, and Fedex will not be delivering any packages on Monday September 5th, so please plan and choose your shipping method accordingly.  Happy Labor Day from the Parts Dr team!

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