Part
Product Rating
Customer
H. Brian from CA
Problem
Original ice-maker failed
Tools
Screwdriver, blow dryer (to defrost ice-maker compartment)
Repair & Advice
The YouTube repair video was very helpful, but the control panel on my Samsung refrigerator is completely different than that shown on the video. As a result, I was unable to defrost the ice-maker unit and turn the refrigerator off for the repair as instructed in the video. As a work-around, I improvised with a blow dryer to melt the ice buildup before replacing the unit.
Story submitted on April 25, 2019
Part
Product Rating
Customer
Mark from CO
Problem
Ice maker not working after frosting over multiple times
Tools
Phillips head and flat blade screwdriver.
Repair & Advice
The old ice maker in our high end Samsung refrigerator froze up several times and based on internet searches it looked like a pretty common problem. I tried a couple of methods found on the internet to thaw it out. That worked a few times then the ice maker stopped working entirely and I've just been filling the bin from ice trays ever since. Finally decided to see if I could fix it myself and came across the Parts Dr video on youtube. The buttons on my panel don't seem to be consistent with any other models - meaning basically I couldn't power defrost - so I just unplugged the refrigerator for a few minutes and used cups of hot water in the bin area and the blow dryer to thaw the coil. I watched the Parts Dr "how to" video before starting which really was helpful then I took the old ice maker out once just to see if the total thaw would get it working again but it didn't help. So I ordered the new ice maker - sounded like the "C" model was improved over my "A" version. I put the new one in and about 10 minutes later I heard it fill with water - the old one hadn't done that in about 2 years. It's been in around a month and it's keeping the bin full and so far it doesn't appear to be frosting over at all. I appreciate the effort Parts Dr made to put up the video as well as making it easy to find and obtain the right part. So far all is well!
Story submitted on January 25, 2019
Part
Product Rating
Customer
Calvin from GA
Problem
Ice maker bummed out on me
Tools
Phillips head screwdriver, youtube video and some patience
Repair & Advice
Once the ice defrosted, it was click in and done. Perfect fit
Story submitted on July 8, 2019
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