Ice Maker Assembly

Part

• Ice Maker Assembly

Product Rating

Customer

Problem

Ice maker not working after frosting over multiple times

Tools

Phillips head and flat blade screwdriver.

Repair & Advice

The old ice maker in our high end Samsung refrigerator froze up several times and based on internet searches it looked like a pretty common problem. I tried a couple of methods found on the internet to thaw it out. That worked a few times then the ice maker stopped working entirely and I've just been filling the bin from ice trays ever since. Finally decided to see if I could fix it myself and came across the Parts Dr video on youtube. The buttons on my panel don't seem to be consistent with any other models - meaning basically I couldn't power defrost - so I just unplugged the refrigerator for a few minutes and used cups of hot water in the bin area and the blow dryer to thaw the coil. I watched the Parts Dr "how to" video before starting which really was helpful then I took the old ice maker out once just to see if the total thaw would get it working again but it didn't help. So I ordered the new ice maker - sounded like the "C" model was improved over my "A" version. I put the new one in and about 10 minutes later I heard it fill with water - the old one hadn't done that in about 2 years. It's been in around a month and it's keeping the bin full and so far it doesn't appear to be frosting over at all. I appreciate the effort Parts Dr made to put up the video as well as making it easy to find and obtain the right part. So far all is well!

Part

• Ice Maker Assembly

Product Rating

Customer

Problem

Ice maker stopped making ice. I knew the issue was with the ice maker so all I had to do was to replace the unit.

Tools

Philips head screwdriver and flat head screwdriver.

Repair & Advice

Unit was very easy to install. There are several videos on the internet to assist. Frustrated with Samsung Customer Support. I called them previously requesting the new unit but since the refrigerator was out of warranty by 3 months, they claimed there was nothing they could do. This new ice maker (Version C) replaces the first version (A) and is totally redesigned. Before the old version took 2-3 days to fill the ice tray, new unit fills it overnight, Old version had water coming out of unit and freezing everywhere; new unit has no leaks and ice cubes look complete.

Part

• Ice Maker Assembly

Product Rating

Customer

Problem

Samsung refrigerator ice maker quit working and was iced up

Tools

Flat blade screwdriver

Repair & Advice

I watched the Parts Dr video that covered replacing the ice maker and that gave the part numbers for the silicon sealant and the replacement ice maker and then ordered the parts. When they arrived, I was able to remove the old ice maker, install the new one, and seal up the ice making area as described in the video. It’s been two weeks and everything is working as it should. I would not have attempted this with out the Parts Dr video because of the chance of damaging the refrigerator if done improperly. The video and the quick parts delivery made this easy.