Part
Software Update Module
Product Rating
Customer
Todd from IL
Problem
Washer would not spin and drain.
Tools
Software update
Repair & Advice
The GE washer this software update was supposed to fix was not spinning out loads about 30% of the time. On line, this software update was touted as one of the ways to fix this. It didn't work. The washer continues to not spin out and seems to be getting worse. GE Model GTW 460ASJ4WW is less than 2 years old and basically junk now. Low star rating only because it didn't fix my problem, it may be good for other issues. My advice, never buy GE, many horror stories on line about these machines.
Story submitted on November 30, 2018
Part
Software Update Module
Product Rating
Customer
Pamela from FL
Problem
Washer at times not completing the drain and spin cycle.
Tools
No tools needed.
Repair & Advice
Hooked up module following each step in the instructions. Everything went as described during the 6 minutes it took for the module to make its updates. Results are GE washer still doing the same as before. No improvement.
Story submitted on December 29, 2019
Part
Software Update Module
Product Rating
Customer
John from MI
Problem
Washer would not complete a cycle. Multiple out-of-balance error codes.
Tools
Software Update Module came with everything needed to complete update.
Repair & Advice
Very detailed, and easy, instructions included.
Story submitted on April 14, 2020