CustomerAmber from NC
Washer was no longer agitating.
Repair & Advice
I realized our washer wasn't actually WASHING our clothes....the cycles sounded like they were working normally, but the gears inside the wash plate were stripped and it was not agitating. The manufacturer said this part was out of stock and they estimated it would be a month before they could ship the part to me. Parts Dr had it in stock, at a substantially better price. I had the part within 4 days- popped it right in the washer and its working just great!