Circulation Pump

Circulation Pump

Kevin from VA

Bosch dishwasher was not filling with water. A check of the inlet valve/solenoid showed it was clean and working properly. Determined water circulation pump/ motor/impeller was bad.

Crescent wrench, pliers, torx head screwdriver, Phillips head screwdriver, flathead screwdriver.

My wife informed me, after running the dishwasher, that the dishes were not cleaned and very little water was coming into the dishwasher. After a quick diagnosis I determined the circulation pump was bad. I researched the part number and contacted Parts Dr. They sent out exactly what I needed within two days and I inspected the new pump/motor. Upon checking the motor I noticed the motor shaft appeared to be sticking in one area. I installed the part and when I powered the dishwasher on, the motor just hummed and did not spin freely. I contacted Parts Dr. and submitted a “defective part” survey on their website. Within 30 minutes I had a reply from them informing me a new part was being sent to me. Note that this was at approximately 3:30 pm EST. and that I would receive the new part within two days. At 8:15 am the next day FedEx delivered the new part. I installed the new pump/ motor and the 15 year old Bosch is running like new. I can’t say enough how impressed I am with Parts Dr. Customer Service. A fantastic company to deal with.