Part
Interface Cover
Product Rating
Customer
Anthony from LA
Problem
Interface Cover kept falling off due to broken tabs.
Tools
YouTube and a few other common tools
Repair & Advice
It's not as cut and dry as snapping the new interface into place as you would think. I read a few reviews that some were complaining that it was "impossible" to put the new part on without breaking the tabs off. First off, nothing is Impossible! I bought the replacement after reading the reviews that is was difficult but figured I could make it work. I did a quick YouTube search after receiving the part and found a few videos. Turns out you have to take the dishwasher door completely off and remove the inner door from the outer door to attach the new interface. But, I actually went a step further to make sure I didn't break any tabs off during the install. I removed the control box from the inner door as well before attaching the interface, then reinstalled the control box and everything else in reverse order to do it the right way without breaking any tabs. After all is said and done, the interface is attached securely without any tabs broken and works as intended. Its more work and time than you would think but not at all "impossible".
Hope this review helps and manages your expectations.
Story submitted on January 2, 2020
Part
Interface Cover
Product Rating
Customer
Scott from NJ
Problem
Dishwasher face plate cracked and fell off.
Tools
Screwdrivers.
Repair & Advice
The only way to install a new faceplate it to take the door apart. To do this you need to remove the door from the unit which required removing the unit from under the counter. Once the door is off it comes apart and you can install the faceplate. I did this during a kitchen remodels so removing the dishwasher was not a big deal.
Story submitted on January 31, 2020
Part
Interface Cover
Product Rating
Customer
Steven from NC
Problem
Upper door chrome trim broken and separating from top of door.
Tools
Simple drivers.
Repair & Advice
This part should be redesigned and made without the chrome trim. Not a difficult replacement but you have to remove and dismantle the entire door and control board in order to install the new top plate correctly. Even once you get to the point that you can install the new part, it is a delicate fit. Warning... If you don't dismantle the entire door and remove the circuit board, the tabs on the new part will break off during replacement. I was lucky enough to read others mistakes and installed mine without issue. However, this is cheaply made part and a design flaw that you shouldn't have to deal with on a quality product. My low 1 star rating is based solely on the manufacturer not Parts Dr. They shipped what I ordered and the part arrived quickly and was reasonably priced. My suggestion would be to include replacement instructions with the part.
Story submitted on January 28, 2020