Part
Outer Door Glass (Stainless)
Product Rating
Customer
Tim from CA
Problem
Broken microwave door
Tools
Screwdriver
Repair & Advice
The spring broke on my microwave and when I went to take it off to repair the whole door drop down and crashed on the floor. My microwave glass shattered into a million pieces so I ordered the new glass door from PartsDr unfortunately upon opening the box it must have been dropped in route and that glass was also broken. I called partsdr and told them what had happened and they sent another the very next day at no charge. The customer service at this company is top notch. That's not alway the case with other companies we've ordered parts from. Response time is fast. I would order from them again. One advice we can give is DO NOT use the microwave with the broken glass. We thought it would be ok and it cracked our turntable glass in two.
Story submitted on October 10, 2017