Part
Drain Pump Assembly
Product Rating
Customer
Diane from CA
Problem
My washing machines pump went out and the part was back ordered all over the US.
Tools
Screw driver.
Repair & Advice
You had the part in stock... a lot of other places said it was in stock but after it was purchased I got a message saying it was back ordered. Your company really did have it in stock and shipped it overnight to me! Not having a washing machine during Covid was tough so I really appreciate the honest website and customer service.
Story submitted on January 28, 2021
Part
Drain Pump Assembly
Product Rating
Customer
Edward from FL
Problem
One of the leads pulled out of the motor as I was removing the pump assembly for cleaning.
Tools
Pliers screwdriver flashlight.
Repair & Advice
Maytag 8000 washer series, 8 years old. Originally just removing the pump assembly to clean as general maintenance and pulled a lead out of the motor trying to disconnect the motor wiring. There's no easy access door in the front to remove the filter basket and so to access it is much easier to just remove a few screws to access from the rear and pop out the assembly. My advice is to take your time removing the wires so you don't break the lead off the motor. Mine were exceptionally tight. No good deed goes unpunished.
Story submitted on July 3, 2021
Part
Drain Pump Assembly
Product Rating
Customer
Chris from CA
Problem
Pump fail error code. Necklace was caught in the pump filter.
Tools
Electric driver.
Repair & Advice
Found a great video online that helped with the repair.
Story submitted on December 27, 2023