Part
User Interface Control Board
Product Rating
Customer
Kendall from VI
Problem
Drain pump running continuously and the Washer unresponsive when any of the buttons are pressed.
Tools
Only Nut-drivers were required.
Repair & Advice
Followed step by step instructions for removal of the control board that were found on you-tube and also the instructions sheet received with the replacement part.
Story submitted on August 27, 2020
Part
User Interface Control Board
Product Rating
Customer
David from NC
Problem
Control board went crazy
Tools
Socket screwdriver with #14 socket
Repair & Advice
Our washer started beeping randomly and found a button was toggling on/off a lot. A little later, the power switch stopped working.
After researching online, we decided to bite the bullet and bought this new control board. It was easy to install.
The one gotcha that we had was the pressure switch hose. I hadn't realized that was attached to the old board. After hooking the pressure switch hose, it works good as new.
Story submitted on September 21, 2022
Part
User Interface Control Board
Product Rating
Customer
James from KY
Problem
Washer powered on but would not start. Lid switch tested ok.
Tools
Screwdriver to remove rear top panel.
Repair & Advice
I have been absolutely burried with work, overtime, and parenting. I reluctantly decided to reach out for assistance/repair service since I've been earning more and wanted to give myself a little break. The repair service confirmed my suspicions about needing a new control board. However, they also blew my mind with a nearly 500$ quote on top of the 75$ service call. After already missing the original scheduled date for service call and approaching a holiday weekend, the laundry was piling up almost as fast as the repair bill. The estimated wait time for parts was about as disappointing as the quote. I was able to match numbers from my board using on partsdr.com and even opted for the fastest shipping. Right part arrived before the weekend in perfect working order. Took about 15 minutes to swap out and still saved over half of the quoted charges for outside repair. I am experienced with repairs since I work on automated machinery for my job. But anyone can easily do this with minimal tools. Just unplug your power to the washer first. All the electrical connections are keyed to only fit/plug in one way. Thanks partsdr for helping keep my family fresh and flush!
Story submitted on September 11, 2021