Part
Lid Lock Service Kit
Product Rating
Customer
Paul from VA
Problem
GE Washer lid lock "plastic lock bolt" snapped when renter forced lid open
Tools
nut driver to remove instrument panel.
Repair & Advice
Newer washers require you to wait for several seconds when you hit "pause" before the lid lock releases. Tenant did not know or was impatient. Forced lid open, thus snapping the cheap plastic locking pin. SHOUILD be a metal pin. I tried to bypass the lock as I had done many times on older washers with simple 2 wire bypass. Newer washer has 3 wires with the 3rd being for a sensor or relay. Unable to bypass. Additionally, the lid lock was not a plug/unplug at the switch. Rather it was one complete kit that required you to connect under the control panel. Horrible design. Far better had it been a simple unplug at the lid lock switch. Nevertheless, ordered the part. Your price was many dollars lower than your other "online parts" competition and far far lower than Amazon. BUT, more important than that was your delivery date was only 2 days vs 7-14 days by your competition. That made my decision instantly. The part came. Install was minutes and it worked as it was supposed to. Thank you. I will definitely look to use you again and will recommend to others.
Story submitted on October 15, 2021
Part
Lid Lock Service Kit
Product Rating
Customer
Juan from IL
Problem
Lid lock broken and needed to be replaced.
Tools
Pliers, quarter inch nut driver, and flat head
Repair & Advice
I would always check first what the issue could be. Search youtube for similar situations and fixes. Determine if part needs replacement and level of difficulty to do so. Then repair if possible.
Story submitted on September 22, 2021
Part
Lid Lock Service Kit
Product Rating
Customer
Shane from GA
Problem
Washer lid would not run because lock was broken
Tools
Pliers, screwdriver, ratchet and sockets
Repair & Advice
Instructions were clear and use to install, the hardest part was figuring out how to get the top cover open, but used the pliers as leverage.
Story submitted on October 15, 2021