Part
Gearcase Assembly
Product Rating
Customer
RICHARD from MI
Problem
Loud sound during the spin cycle. Bearing in the gear case was failing.
Tools
T30 Torx driver, a few sockets both metric and standard, a ratchet with a couple extensions, dead blow mallet with a 2ft piece of wood to drive the old gear case down and out of the tub. A spanner wrench is required to remove the agitator nut (Spanner Wrench for Kenmore/Whirlpool Washer HD Tub Nut - TB123A Compatible)
Repair & Advice
This was the second time I replaced the gear case on my washer. I received one from a different retailer (Genuine Replacement Parts, GRP) that had a slightly deformed seal. I didn't notice the deformed seal until after I had removed the original gear case. So as long as I had the old case removed, I decided to try to use this new one with the deformed seal. It leaked and I had to remove it and get a second replacement. It was taking forever, days turned into weeks, to get any response from GRP so I ordered the second gear case from Parts Dr. I'm still trying to get a refund on it from GPS and the process is not going well. The gear case I received from Parts Dr was in good shape and has solved the noisy bearing problem.
Installation was fairly simple and there are several videos posted online for this repair. I used a scissor jack braced within the washer tube to remove the gear case from the tube, as described in some of the videos. That worked okay but to remove the gear case for the second installation I removed all the mounting bolts of the gear case and the agitator nut. Placed a foam pad under the gear case to catch it and prevent damage as it was driven from the tub. Then, with the washer upright, used a 2 ft board, placed on top of the gear case shaft, and a dead blow mallet to drive the gear case down and out of the tub. This I feel worked better than the scissor jack braced in the tub as shown on many online videos. The hardest part of the entire job is removing and reinstalling the plastic cowling around the top of the tub. It was hard to disengage the tabs that hold this cowling to the tub.
Story submitted on April 15, 2022
Part
Gearcase Assembly
Product Rating
Customer
Shaun from MA
Problem
Sounded like a jet engine on takeoff.
Tools
Sockets. Pliers hammer torx bits screwdrivers
Repair & Advice
So I ended up breaking the wash plate trying to take it out cause it was stuck on the shaft. Use lots of wd40 or pb blaster and be PATIENT. As far as taking out the gear case assembly it was easy. There are videos on YouTube that show you the procedure (may not be your exact model, as was the case for me) but if you are even remotely mechanically inclined, you can handle this.
Story submitted on March 4, 2022
Part
Gearcase Assembly
Product Rating
Customer
Paul from ID
Problem
Grinding noise while spinning
Tools
Nut/screw drivers, pliers, hammer, sledgehammer (washer drum would not come off the drive shaft - a few taps and done! ????), WD-40, ratchet and sockets
Repair & Advice
If the shaft won't come out of the washer drum easily, remove all of the hardware and parts from the under side of the washer so that the gear box is hanging by only the shaft. Get a 3 foot 1/2" breaker bar with a socket big enough to fit over the shaft. Put the socket over the shaft and tap on the end of the breaker bar that should be sticking up out of the top of the washer. Start off with a small hammer and increase the size and weight of hammer as you realize that the shaft is not coming out without a lot of persuasion. An 8 lb hammer turned out having the correct amount of persuasive skills to release the shaft from the drum. For an easier time next repair, clean the drum gear splines off with a brass wire brush and liberally apply white lithium grease when reassembling.
Story submitted on March 23, 2022