- Door Latch
CustomerDavid from MO
Washer would not function due to faulty door lock assembly
Screwdrivers and pliers
Repair & Advice
We had two problems with the part. First, the lock assembly should be sent with the underside and topside separated. They have to be separated to make the repair and separating them is no simple task. This was a very difficult task as it is locked in and the margin to separate the two is very tight. Second, unbeknownst to us, the lock assembly was received in the locked position so once we installed the part, the washer door would not shut. Being novices, we couldn’t figure out why the assembly wouldn’t allow the latch to enter. It took us several hours to finally stumble our way to manually unlocking the assembly so the door would close and the repair to work.