Agitator

Agitator

Brian from WI

Broken agitator

Socket - racket and (2) 3/8" extensions

Line up the tabs on the agitator with the base. reinstall the bolt. reinstall the top cap.

Agitator

Jim from NY

Agitator Broke off - plastic failed at bolt.

Socket (I think 7/16") and double long extension

Nice to see that the engineers and designers acknowledge that there is a problem and made modifications so that the new part will not fail in the same way. My machine is two years old and I noticed a strange noise - opened the machine and the agitator was completely loose and spinning around with the clothes. Upon inspection I noticed that the bottom of the agitator where the bolt secures it had sheared off just about an eighth of an inch around 60 degrees of the bottom circle, enough to allow it to break free of the bolt head and fail. Received the new part from Parts Dr and noticed that the agitator is the same, but they added a large steel washer, rubber spacer and longer bolt. Now the agitator bears on the entire washer diameter so load is distributed to a much larger area. Bolt comes with locktight already on bolt, so once tightened, it will stay in place. Proper socket and enough extension to reach down through the agitator, and you're good to go. Don't forget to save the upper part of the old agitator, which is the fabric softener dispenser, because you will reuse it. It snaps off with a screwdriver.

Agitator

Debbie from FL

Agitator snapped off

Long socket wrench

If literally took 5 minuets to install. Too bad the design is top heavy. It's the 2nd one that broke in 8 minutes. Shipping was great. It only took a day to get it.