Part
Lid Lock Assembly (White)
Product Rating
Customer
Charles from CA
Problem
Error code E3F5 would appear at the end of rinse/spin cycle
Tools
Phillips and flat bit screwdriver
Repair & Advice
Follow instructions on YouTube re: Whirlpool Cabrio lid lock replace
Story submitted on August 17, 2018
Part
Lid Lock Assembly (White)
Product Rating
Customer
Steven from NE
Problem
Washer lid-lock failed
Tools
Screwdriver
Repair & Advice
The online videos describing the repair process were very straight forward, and the most difficult portion was getting the top of the washer to release from the base. There is nothing to visually review, it is all by feel - but following the steps from the video you will get the top to release. Everything else was very straight forward, but do not install the lid-latch into place until the cable is fully secured around the edge of the washer top. There is not enough play in the cable to force it into the corner of the top while the lid-lock is in place.
I would like to say the interaction and processing of my order from Parts Dr was far better than expected, and far superior to a larger company brand. Thank you for your help.
Story submitted on June 13, 2018
Part
Lid Lock Assembly (White)
Product Rating
Customer
Casandra from WI
Problem
Washer wouldn’t work due to faulty lock
Tools
Ratchet, screwdriver
Repair & Advice
Watched a video on YouTube and repair was super easy. Washer was up and running once the new part was in, saved myself a ton of money!
Story submitted on September 8, 2018