Part
Outer Door Glass (Stainless)
Product Rating
Customer
Wilson from CA
Problem
Broken outer glass on new oven door.
Tools
Screwdriver.
Repair & Advice
I broke the outer glass to the lower oven door to a brand new double oven while attempting to install the oven (READ THE DIRECTIONS, DON'T USE THE OVEN HANDLE TO LIFT THE OVEN). I called KitchenAid to confirm the correct part number and also to get a price. Luckily Parts Dr carried the part at a fantastic price. The part arrived in just a few days (much sooner than expected) and in great shape. I watched a video on the installation and installed the door with no problems. Overall a wonderful experience - great price and fast delivery.
Story submitted on April 30, 2020
Part
Outer Door Glass (Stainless)
Product Rating
Customer
Charles from CA
Problem
Lower door outer glass was scratched up.
Tools
Phillips screw driver.
Repair & Advice
Shipping was quite inadequate as some plastic ties were broken and door shifted to one side of box. Protruding hinges tore large holes in box. There was some damage to SS face that surrounds window. I have lots of pictures. Repair was very easy. I spent extra time carefully cleaning each side of all 3 windows. Very straight forward repair. Again, packaging for shipping is inadequate!
Story submitted on July 10, 2021