Part
Mounting Bracket
Product Rating
Customer
Carolyn from TX
Problem
Hanging bracket mysteriously lost during kitchen remodel
Tools
Drill to make holes to hang bracket
Repair & Advice
This bracket looked exactly like the original that came with our microwave, it fit perfectly
Story submitted on June 10, 2019
Part
Mounting Bracket
Product Rating
Customer
Stefan from WI
Problem
Parts were not in the Original Samsung box!
Tools
Masonry/Tile drill bits
Repair & Advice
Here is a top tip (obvious , I know but easy to forget) : If the box appears damaged or taped (re taped ) shut, check Condition of item (I did this) AND check for missing parts/items (I forgot to do this). All the installation hardware was missing!!!! $45.00 worth!
At these big box stores, parts are "robbed" out of the boxes all the time! Especially, when a customer is demanding a replacement from a naive employee. If the box looks altered in ANY way, check the parts list. If you are not sure, or there is no owners manual or install manual in the box or its the last one in the store........ forget it!
Its way to much of a hassle to call Samsung and get the parts. Parts Dr. came through for me, but I shouldn't of purchased this particular microwave in the first place.
Thank you PartsDr, Stefan
Story submitted on May 16, 2017
Part
Mounting Bracket
Product Rating
Customer
Adam from TX
Problem
Purchased a used over the range microwave and needed a mounting plate.
Tools
Socket wrench
Repair & Advice
This was the exact fit and worked perfectly.
Story submitted on October 22, 2023