- Shock Absorber (Front)
Customerwilliam from IL
Excessive shake and noise during spin cycles
Phillips screwdriver, straight blade screwdriver, slip-joint pliers, socket wrench with extension and swivel.
Repair & Advice
From on-line research, I learned that many people solved symptoms similar to mine by replacing the shock absorbers. I replaced mine on a hope that they were the reason for excessive shake. The rear absorbers are very simple to replace. Simply remove the rear access cover and the plastic covers over the access holes for each upper & lower bolt. The front are more difficult and time consuming because much of the machine frame requires disassembly. Rather than explain the sequence, there are some very good disassembly videos on YouTube by searching on your model number for specifics. More generic videos exist for "front-loaders". Following replacement, my problem was not solved. In my case, it turns out that one leg spider arm that supports the drum was broken. Just for information, when measured, the new shock absorbers will exhibit 1/4" of free travel before resistance is felt. My old (4yrs.) ones measures varied from 1/4" to 5/8". As a side note, while your drum spins, if the rotation is more eliptical than round, and excessive noise & shake are experienced, it is likely the spider arm is broken. The spider arm replacement story is for my next review. PartsDr was an excellent choice for parts and timeliness of delivery. The parts were an exact factory match by stamped part number. For my machine (WF331anw-xaa), the original absorbers were a different part number for front versus rear (A/B). Replacement recommendation is to use four identical DC66-0470A type. I don't think you will find better than PartsDr, because I looked. Great experience. I would highly recommend.