Part
Stator Assembly
Product Rating
Customer
Wayne from MO
Problem
Flashed error code tE which can easily be mistaken for bE, would not enter test/diagnosis modes washer would not run.
Tools
Phillips screw driver, 10mm socket, 19mm socket, hammer, solder gun, solder & heat shrink.
Repair & Advice
After replacing motor same issue existed, Motor was OEM & packaged well. Called local repairman and he found wire harness had rubbed thru due to poor OEM routing. Repaired wiring, rerouted cleared codes
Story submitted on April 29, 2019
Part
Stator Assembly
Product Rating
Customer
Shadana from CT
Problem
My washer would not spin, it turned out a part on the motor stator was broken.
Tools
Screw driver, drive socket wrench (10 and 19 mm)
Repair & Advice
I ordered from parts dr, shipping was quick, and the part was new and genuine. My brother and I was able to install it, with the help of YouTube, and it works perfectly fine!
Story submitted on February 7, 2022
Part
Stator Assembly
Product Rating
Customer
David from CO
Problem
Would not run and error code indicating bad hall sensor and/ or bad statr
Tools
Screw driver, common metric sockets
Repair & Advice
Most difficult was finding the Samsung keystrokes to get th error code. Lots of YouTube on the installation.
Story submitted on June 12, 2022