Part
Tray Assembly (Roller Type)
Product Rating
Customer
Igor from NJ
Problem
Middle shelf in the right foot cracked and became loose.
Tools
Philips screwdriver and a sharp pointed tool, like a knife or regular flat screwdriver.
Repair & Advice
I first dedicated myself to understanding the cause of the middle shelf breakage. So I removed it, disassembled, and to my surprise realized that it's just a reduced version of the lower shelf (the one which can be pulled as a drawer). The middle shelf is missing few important parts allowing it to be drawn and contributing to it's stability. Instead it's just screwed in place using two weak plastic standoffs and is destined to break. No doubt this is one of the bright ideas of Samsung management on how to save a few bucks. So instead of ordering exact replacement, which will break again anyway, I have ordered the drawable shelf, the same as the lower one. Installation is a snap. You just need to remove small decorative panels on the sides of the door covering the shelf attachment, and unscrew two Philips screws, one on each side. Push the shelf inside, and it's free. Insert the new one, screw it on both sides, reattach decorative panels. Now I have a reliable shelf with a nice additioanl benefit - I can move it back and forth as the lower one.
Story submitted on July 9, 2019
Part
Tray Assembly (Roller Type)
Product Rating
Customer
Kelly from CA
Problem
The fixed door in door shelf broke on Samsung refrigerator.
Tools
Screwdriver.
Repair & Advice
The fixed shelf in the door in door Samsung refrigerator broke. Upon further inspection it was the same shelf as the pull out one, but without all the inside mechanisms. I liked the idea of the shelves pulling out so I got the same in place of the fixed shelf. I did not have to make any adjustments. It was easy to install. Now both shelves pull out and are sturdy.
Story submitted on May 15, 2020
Part
Tray Assembly (Roller Type)
Product Rating
Customer
Jeff from AL
Problem
Shelf broke
Tools
Philips head screwdriver
Repair & Advice
Removed non-sliding drawer and replaced it with a sliding drawer
Story submitted on October 22, 2019