Auger Motor Assembly

Auger Motor Assembly

Heather from CA

Error Code 40C, Ice Build-up, Not Making Ice

Screwdriver

I have the Samsung RF25HMEDBSR refrigerator. The ice would build up in the ice compartment freezing the compartment over and then stop making ice. It threw a diagnostic code of 40C. According to the manual, 40C is the fan in the ice compartment not working properly. My husband and I were doing research about how to fix this problem and coming across other people having the same problem with their refrigerator. We came across Parts Dr and was the only place that was easy to find the part we needed. Luckily, we have a second refrigerator we could move the food over to. We let the refrigerator defrost and my husband installed the part. It was easy enough for him to install but do your research on how to install it because with this model there is a metal tube or something that you have to be careful with when installing the new auger. The actual installation part only took my husband about 30 minutes but he did research how to install it before doing it. This model takes up to 24 hours before it will start producing ice at normal speed. After the 24-hour period, it was making ice again. It’s been about a month now since we’ve installed it and is working beautifully. When we were doing our research we found a lot of people were having the same problem. We should have done this when we first got the refrigerator but my husband read the manual front to back. Turns out, this problem could have been prevented if we had turned off the ice maker when we were gone for long periods of time. It’s buried in the manual but it does say to turn it off if you’re going to be gone for a long period of time. Apparently, this model’s ice maker does not work like older models. In an older model, the ice tray will stay in the dump position when the ice bucket is full. With this model, the ice tray stays in an upright position. If the ice tray has already begun the defrost process to dump the ice but can’t dump the tray because the ice bucket is full, the fan will continue to pull cold air into the ice compartment refreezing the ice which causes the ice buildup and burning out the fan faster. So read your manual. Overall, the new part works beautifully. We received the updated part which just has a different material for the insulation in the auger. So far no problems with it.

Auger Motor Assembly

Brent from OH

Ice maker auger stopped functioning.

2 screwdrivers.

Followed your tutorial on YouTube. Every detail was covered.

Auger Motor Assembly

James from MN

Ice maker was frosting up, making monthly ice removal necessary. After one of these defrostings, the auger motor stopped working as well. Fix was two fold, replaced auger motor and had to clean up water melt corrosion (lime buildup) from switches on door.

Screwdrivers, heat gun (hair dryer would work)

An internet search provided the details of what to do...remove screw, pull back tab, disconnect electrical plug...pull bottom of ice make down, lower refrigerant loop and pull ice maker out. Removal of auger...disconnect electric plug, push tab up on assembly, pull out (this is where I had to use heat gun because of unseen ice buildup) Reverse order for installation. Parts Dr had parts to me next day (I paid extra), so I called and cancelled an order with another company that I had been waiting almost three weeks for!!!