Vernon from TX
Samsung Refrigerator (RS267TDWP) icemaker quit working.
Phillip's head screwdriver, 2 lg flat blade screwdrivers (for prying) and one small flat blade screwdriver (for uncoupling electrical plug)
Repair & Advice
Icemaker was the suspected culprit since the door water dispenser was still working fine. Note that there is a good YouTube video on replacing this exact icemaker (www.youtube.com/watch?v=vj-Xl3rkypw).
Several additional points may be helpful:
* Turn off the icemaker on the front panel. No need to turn off the refrigerator or water supply.
* Once the ice bucket, cover, 3 icemaker retaining screws and 4 panel screws are removed, the panel is not necessarily easily pulled off the door. It took two flat blade screwdrivers working together on the upper left side of the panel edge to finally pop that side loose. If you have plastic pry tools, they may be preferable, since a bit of scarring occurred with the steel screwdrivers.
* Finally, disconnecting the electrical plug was difficult until a small screwdriver was inserted into the flat plastic retaining prong on the icemake plug.
Note that this repair job is very easy, if you have done it once. However, without the video, getting to the electrical plug behind the panel is not obvious.
Story submitted on February 24, 2015
James from IN
Icemaker stopped working
Repair & Advice
My icemaker stopped working. The service tech charged me $45 to confirm that the icemaker was no longer making ice. He said I needed parts (new icemaker and a 'board'), that his office would call me with an estimate, and that it would take 5 business days to get parts.
The estimate came in at $390.
On a Friday, I found Parts Doctor, ordered the part for just under $100 - and found a YouTube video on how to install it. Part was on my doorstep when I got home Monday evening. 15 minutes later - the old one was out - the new one was in - and I had ice that night.
Easy, easy. Parts Doctor was great.
Story submitted on August 1, 2015
Jonathan from TX
Samsung Doubledoor Fridge Icemaker Not Dispensing Ice
Philips Screwdriver, Small Flathead Screwdriver
Repair & Advice
This was a 15 min job tops. The hardest part of it was to remove the plug that connects the icemaker to the freezer door.
You will need a small flathead screwdriver (like the ones used for fixing eyeglasses) to push the clasp on the plastic snap connector if you can't undo it with your fingers.
The rest of the job was pretty straightforward. No need to turn off the freezer or unplug it.
I just followed this video on YouTube:
This is the part number (official Samsung) of the part I replaced:
Part # DA97-11092B
After installing the icemaker, you will need to reset it so that it starts making ice again. Here's a video of the reset process:
During reset, you'll hear a beep. Once you hear the beep, you're done. You do not need to press reset again. You should see your first batch of ice in about 2 hrs.
I recommend throwing out the first 2-3 batches of ice since they might have an aftertaste due to the icemaker unit being new.
Story submitted on February 24, 2016