Part
Freezer Door (Stainless)
Product Rating
Customer
Zach from PA
Problem
Internal workings of freezer door failed after handle broke.
Tools
Screwdriver.
Repair & Advice
I ordered the freezer door and it came with a ding in the SS cover. Customer service after requesting pictures handled the claim with professionalism and I was extremely impressed with how fast the new warranty part came. Even though the claim states Parts Dr is not responsible for OEM issues they took ownership and I am very thankful and please with how it was handled. Thank you!!
Story submitted on December 4, 2020
Part
Freezer Door (Stainless)
Product Rating
Customer
Kevin from IL
Problem
Freezer handle broke off due to failure in freezer door latch assembly.
Tools
10mm socket.
Repair & Advice
Easy! Emptied my freezer into several coolers and thankfully the Chicago weather was on my side to store things outside briefly. I removed the top freezer drawer, then the bottom. then removed 4 x 10mm bolts that connect the Door to the drawer slides. I had previously taken the replacement door out of packaging and was ready for a NASCAR like door swap to minimize temperature loss.
Story submitted on January 15, 2021
Part
Freezer Door (Stainless)
Product Rating
Customer
Sarah from CA
Problem
Dent in door.
Tools
10mm wrench.
Repair & Advice
After watching the video on Parts Dr on how to replace the freezer door, installation was simple and took less than 15 minutes.
Story submitted on March 4, 2021