Part
Installation/Duct Assembly
Product Rating
Customer
Georgia from FL
Problem
missing parts
Tools
screwdriver
Repair & Advice
We were missing the exhaust hose to our a/c unit
Story submitted on August 18, 2021
Part
Installation/Duct Assembly
Product Rating
Customer
LS1 from CT
Problem
Old hoses and window spacers were broken beyond repair and needed replacing.
Tools
No tools needed!
Repair & Advice
I want to thank the team at Parts Dr. for their excellent service. My purchase was for a government command, and we require tax exemption, advance quote and special forms to process an order. No matter who answered through the customer service email address, every associate answered quickly and helped me with what I needed immediately. I called the customer service line because I couldn't access my company-created account for tax exemption when it came time to purchase, and the line was answered immediately and the associate that helped me was quick, efficient and solved my problem with no issues. Your company has amazing customer service and a great team! If I need similar products in the future, I'll be coming to you.
Story submitted on August 31, 2022
Part
Installation/Duct Assembly
Product Rating
Customer
lori from AZ
Problem
Bad hose
Tools
Screwdriver
Repair & Advice
Easy install
Story submitted on April 27, 2023