Carl from TX
LG Front Load Washer was shaking so bad it was walking out of place.
Screw driver and pliers.
Repair & Advice
I replaced the shock absorbers. I thought i only had two. But mine had three. I would recommend taking the front and back panels off to visually check how many your model has.
Story submitted on October 23, 2018
Daniel from TX
Washer drum was badly off balance, the front weight fell off and caused the shocks to wear out.
2 Pair of Needle Nose Pliers, Vice Grips, Phillips screwdriver
Repair & Advice
Machine was off balance and vibrating badly, leveling didn't fix it so we called a repair man. $75 for the trip out and was told the front weight fell off the drum and shocks were probably bad as well. An additional $445 for parts and repair, so I figured I'd take it apart and see if I could fix it myself or buy a new one for a few $$$ more. Removed the power and water lines, took off the top cover, and removed the control panel (walkthroughs I followed said do not disconnect) left it wired and set it on top of the machine. Using needle nose pliers grab each side of the spring at the bottom of the retaining bracket and pull out to remove it from around the rubber gasket (front load). Removed the covers by the cleanout at the bottom and the door lock mechanism. Then take the whole front panel off. The bottom drum weight had fallen off, so I put it back on and wrapped some electrical tape around the screws to give them a little more area to spread the plastic that holds this thing on (terrible design in my opinion). I put the machine back together at this point and ran a load, it still vibrated quite a bit so we ordered the three new Shocks from partsdr.com. Parts arrived, pulled the machine apart again. To remove the old shocks there is a large plastic peg on each side you have to press a small clip down on the tapered end to get it pull out (took pliers to actually pull them out). Put the new shock in place and then put the peg back in, I used a pot holder to push them back in as it takes a little force but hurt my hand. The shock at the rear is accessed through another panel easily removed with a few screws. The top pin attached to the drum will not come out as is, you need to remove the 4 screws on the bracket to be able to take it out. Attach the new shock and then reattach the bracket.
The old shocks didn't really seem worn to me, but the new ones fixed the issue.
*Putting the retaining bracket back on around the rubber gasket on the door is a bit of a challenge. I had to use two pair of pliers and stretch the spring as far as i could while my wife set it in place
Story submitted on August 23, 2018