Part
Double Burner Grate (Matte Black)
Product Rating
Customer
Kimberley from CA
Problem
New home with a rusted stove grate due to high heat and wok use on the stove by previous owners.
Tools
Bought the grate that is associated with the stove and brand.
Repair & Advice
The grate isn’t as thick or heavy. Maybe due to new materials used in today’s manufacturing and age of the stove. BUT there is NO indication that the grate is an original brand and manufacturer of KitchenAid as the website and description claims. I thought I was buYing original parts. The grate rubber protective foot was missing as the grate foot broke through the product box (that did not indicate any brand name) during shipment. The product box wasn’t wrapped or placed inside another box for shipping purposes.
Bottom line it does the job. The shipping wasn’t stellar and I’m not sure I received original manufacturer product by KitchenAid.
Story submitted on December 3, 2020
Part
Double Burner Grate (Matte Black)
Product Rating
Customer
Robert from WA
Problem
The burner grate was warped causing pans to slip forward!
Tools
Hands.
Repair & Advice
So I heroically lifted the stove top to find the model number. Brilliantly used my phone to take a picture of the number, on the underside of the unit. Used the Google to locate this fine establishment and ordered a replacement grate. FYI- smacking said grate to try and flatten it is not a good idea. May cause cracking.
The new grate arrived in a timely manner and I skillfully removed the old one and placed the new one. Fit magically!! I don’t have to worry about wearing a frying pan full of bacon!! All is good!
Story submitted on April 9, 2020