Part
Top Panel
Product Rating
Customer
Jonathan from AZ
Problem
The original part had been damaged while being moved.
Tools
2” putty knife
#2 Phillips screwdriver
Repair & Advice
The top of the dryer had been damaged during a remodeling project by me and left my client angry and me embarrassed. It had been one of those days, unfortunately. I immediately set about making things right and Parts Doctor was my first stop. I paid for the expedited shipping and got the part as promised in two days, which is often problematic because I live in a pretty rural area.
I was able to get the damaged part removed and replaced within just about 20 minutes. My clients dryer ended up looking better than it had at the start which made them very happy. And I was all the happier because I didn’t break the bank getting an OEM part. It’s nice when you can go from being the villain to the hero in less than four days and my reputation for doing quality work was saved from an unfortunate accident.
Story submitted on January 24, 2024