Part
Door Balance Link Kit
Product Rating
Customer
Kathy from AZ
Problem
Dishwasher door falls down.
Tools
Screw driver and woman power.
Repair & Advice
My daughter is the one that repairs it for me. She really surprised me that she could handle it. This is the second time we have had to order this part.
Story submitted on May 5, 2020
Part
Door Balance Link Kit
Product Rating
Customer
Jeff from OR
Problem
Broken cord in door balance link.
Tools
Phillips Screwdriver, flashlight.
Repair & Advice
Advice: Don't put it off. Quick, easy and cheap repair. For at least two years, my dad and caregivers put up with a door that would crash down when you weren't careful. I ordered the part. It arrived within two days. Open the door. Unscrew the two screws that secure the dishwasher under the countertop. Slide the washer out at least halfway. You may have to hunt for the spring under the machine as it may shot off when the cord broke. If one side isn't broken study it. My pulley assemblies were in good shape, so I did not replace them. Re-hook the back end of the spring. Attach cord to front end of the spring. Attach other cord end to catch on the door. Pull on cord to stretch the spring, so you have enough slack to "S" the cord around the pulleys. I replaced the cords on both sides though one was not broken. I stored the old unbroken cord with the unused pulleys in case on a future failure, though I imagine the dishwasher will be replaced before that is needed. Slide machine back in its slot. Reattach screws. Done!
Story submitted on March 28, 2023
Part
Door Balance Link Kit
Product Rating
Customer
Rebecca from CA
Problem
Kitchenaid dishwasher door would drop down hard when opened.
Tools
Phillips screwdriver; socket set.
Repair & Advice
Once I pinpointed the problem, found the right part, and got it delivered (very quickly, by the way- even with the Coronavirus epidemic), I had the door fixed and working again in no time. I watched a few how-to videos, and although this wasn’t my first repair on the dishwasher (it’s 15 years old), I did not disconnect the power supply, or the inlet hose, or the other various steps one video took. Bad practice, I know, but I simply removed the bracket screws from the underside of the counter that held the dishwasher in place and slid the machine out a few inches. The broken string and the wheel pulley brackets were easily accessible. In no time I had the old parts off and the new ones on. I forget what size socket I used (I have a SnakeDriver kit that I couldn’t live without), but decided to go ahead a replace the wheel pulleys too, not just the string. I did not replace the springs, however, as they seemed to be in good, working order. In the end, the hardest part was stretching the springs back onto the dishwasher frame. I had one of my teens pull back on the dishwasher as I stretched the springs into place. I tried using some pliers to help hold the spring, but my hands worked better. As a middle aged female, I’m no pro by any means, but I am able to do some basic repairs. This was one of the easiest ones I’ve done.
Story submitted on May 3, 2020