- Remote Control
CustomerMarjorie from NY
Air conditioner, mounted in a high window -- we have 10.5' high ceilings! -- cannot be run w/out a remote (or an 8' ladder!). We had mislaid our remote from last year.
None. Needed a replacement remote.
Repair & Advice
Our "repair story" began last June when we couldn't find our remote. We went on line, called several vendors, got put on hold with Muzak -- all in order to get a remote as close as possible to the original one. Frustration to the hilt! Then by pure chance, we happened on Parts Dr. The phone was answered immediately by "Ryan," who immediately grasped the kind of remote required, asked a few key questions, and agreed to send the part to us right away, even tho' it was, as I recall, Fri. afternoon. We got the remote either the day it was promised or the day before, I don't remember. Put the batteries in and presto! we were in business. Thank you Parts Dr. and an especial shout-out to Ryan.