Part
Door Shelf End Cap
Product Rating
Customer
ELIZABETH from NH
Problem
Broken part.
Tools
My hands.
Repair & Advice
I slammed my fridge door. I was mad about something.’ When i cooled down and opened the door all the jars fell onto the floor. I was mad again at myself. The bar had fallen off because the door shelf fell off on 1 side.. to put the bar back on I had to remove the bar shelf cap which I did. Bur I could not get it to snap it back in so I forced it by using a hammer. It broke and I was mad again. I got online and googled for hours trying to find the name of the part without success. Finally I got the whirlpool manual out and found the part in the diagram. I went to the Whirlpool website and used the part no. Thinking I would buy the part from them. It cost alot, like $15. Plus shipping which cost half of what the part cost. I was mad again. So I turned to google to search for other suppliers and I found Partsdr.com. The part was OEM and cost less than half than Whirlpool wanted. I would have to wait 3 weeks for it to arrive . So I ordered the part and was very surprise when it arrived 3 days later. I was happy, what a change for me. The package was well packaged. I installed the part, not without difficulty, it is difficult to snap in and I had to use the hammer carefully. It snapped in, i put all the jars back and thought to myself what a GREAT store Partsdr is. So A BIG THANK YOU. You made my day!
Story submitted on January 6, 2021
Part
Door Shelf End Cap
Product Rating
Customer
Teresa from MO
Problem
Freezer shelf clip broke
Tools
None
Repair & Advice
Replaced clip and snapped back into place.
Story submitted on July 5, 2022