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Appliance Repair Blog

GE Top Load Washer Intermittently Spin Up, Wet Loads, Not Spinning

If you have a GE top load washing machine that is not spinning, intermittently not spin up, or has wet Loads of clothes in the tub after the cycle is done then you may need to update the software on your washing machine. Please check to see if your washing machines model number and serial number are in the affected lists below. These washing machines were manufactured between May 2015 and April 2018.

Models affected:

Model Number Model Number Model Number Model Number
GTW220ACK1WW GTW460ASJ2WW GTW490ACJ0WW GTW680BSJ4WS
GTW220ACK2WW GTW460ASJ3WW GTW490ACJ1WS GTW680BSJ5WS
GTW220ACK3WW GTW460ASJ4WW GTW490ACJ1WW GTW685BPL0DG
GTW220ACK4WW GTW460ASJ5WW GTW490ACJ2WS GTW685BSL0WS
GTW330ASK0WW GTW460ASJ6WW GTW490ACJ2WW GTW750CPL0DG
GTW330ASK1WW GTW460ASJ7WW GTW490ACJ3WS GTW750CSL0WS
GTW330ASK2WW GTW460ASJ8WW GTW490ACJ3WW HTW200ASK0WW
GTW330ASK3WW GTW485ASJ0WS GTW490ACJ4WS HTW200ASK1WW
GTW460AMJ0WW GTW485ASJ0WW GTW490ACJ4WW HTW200ASK2WW
GTW460AMJ1WW GTW485ASJ1WS GTW680BPL0DG HTW200ASK3WW
GTW460AMJ2WW GTW485ASJ2WS GTW680BSJ0WS HTW240ASK0WS
GTW460AMJ3WW GTW485ASJ3WS GTW680BSJ1WS HTW240ASK1WS
GTW460AMJ4WW GTW485ASJ4WS GTW680BSJ2WS HTW240ASK2WS
GTW460ASJ0WW GTW490ACJ0WS GTW680BSJ3WS HTW240ASK3WS
GTW460ASJ1WW

Serial numbers affected: HF – GL (May 2015 – April 2018)

Upon entering fault code test 1 in service mode, technicians will find out of balance fault 26 has been set. Washers will spin normally in service mode test 14, but will not spin outside of service mode.

Repair: Factory Service Technicians – Use NewFI to update washer software with latest version. Customer Care Technicians – Order Software Update Module (SUM) WH98R23015001 (PD00045310). Instructions to update software are included with the SUM.

If acceptable, consumers can update washer software on their own without an additional service call with a SUM.

This update fixes a falsely detected out of balance condition.

Software update version numbers will display as follows:

For models built beginning in 2015, software version 1.11.3.15, parametric version 3.15.1.0

For models built beginning in 2017, software version 2.11.5.26, parametric version 5.26.1.0

How to purchase:

If you need to purchase a Software Update Module (SUM), you can purchase one from our online store by clicking the link below.

Software Update Module – Part # WH98R23015001 (PD00045310)

Labor Day Holiday Shipping Notice

Posted on August 31, 2018

In observance of the Labor Day holiday our offices with be closed Monday September 3rd, and we will reopen for normal business hours on Tuesday September 4th.  Orders placed after 3:00PM CT on Friday Aug 30th will ship out Tuesday September 4th.  Shipping Carriers UPS, USPS, and Fedex will not be delivering any packages on Monday September 3rd, so please plan and choose your shipping method accordingly.  Happy Labor Day from the Parts Dr team!

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Independence Day Holiday Shipping Notice

Posted on July 3, 2018

In observance of the Independence Day holiday our offices with be closed Wednesday July 4th, and we will reopen for normal business hours on Thursday July 5th.  Orders placed after 3:00PM CT on Tuesday July 3rd will ship out Thusday July 5th.  Shipping Carriers Fedex, UPS, and USPS will not be delivering any packages on Tuesday July 4th, so please plan and choose your shipping method accordingly. Happy Independence Day from the Parts Dr team!

july4th

How to replace Samsung Coolselect Pantry Cover # DA97-07020C

Posted on June 11, 2018

This video shows step by step instructions on how to replace Samsung Coolselect Pantry Cover Part # DA97-07020C (PD00002203).

Pantry Slide Cover – Part # DA97-07020C   (PD00002203)

Samsung OEM part number: DA97-07020C
Parts Dr part number: PD00002203
Replaces these parts numbers: DA97-07020A, DA97-05383C, DA97-05383E, 2691826, AP4338832, PS4174833, EAP4174833

Subscribe to our YouTube channel: https://www.youtube.com/channel/UCnl8b14hKqlUHQqaLHpqC7Q?sub_confirmation=1

If you found this video helpful please click the thumbs up button and leave us a comment below.

Memorial Day Holiday Shipping Notice

Posted on May 25, 2018

In observance of the Memorial Day holiday our offices with be closed Monday May 28th, and we will reopen for normal business hours on Tuesday May 29th.  Orders placed after 3:00PM CT on Friday May 25th will ship out Tuesday May 29th.  Happy Memorial Day from the Parts Dr team!

Memorial-Day

GE Part # WH12X25837 Programming Instructions

Posted on May 1, 2018

The UI (User Interface) board provides a means of communication between the washer and the con- sumer. The UI board contains software algorithms that control the washer. When the UI board is replaced, a new model ID number has to be programmed. Once the UI board has been replaced, it may sometimes power up with all of the UI LED’s blinking. If this is the case, follow the steps below. If this is not the case, set the model ID in service mode Test 02.

1. Simultaneously press and hold the Temp and Spin buttons for 3 seconds.

2. Press the Soil button to increase or press the Temp button to decrease the model ID selection until the correct model ID number is displayed per the table below.

Model Number Model ID #
GFWR4800F / GFWR4805F 3
GFWS3600F / GFWS3605F 2
GHWS2600F / GHWS2605F 1
GFWS2500F / GFWS2505F 0
GFWS3700F / GFWS3705F 5

If you need to purchase a new user interface control board, you can purchase one from our website by clicking the link below.

User Interface Control Board – Part # WH12X25837 (PD00038420)

Whirlpool Part # WPW10312695 Programming Instructions

Posted on April 4, 2018

When you install a new control board Whirlpool part number WPW10312695 ( PD00006321 ) the control board will require that is is programmed before it will operate.  To program this control board please follow the programming instructions below.

Programming Mode:
NOTE: The Program Code is located on the Serial Plate on this unit after the word Code.
1. Press and hold the Door Alarm Keypad.
2. Press and hold Freezer Temperature DOWN /- Keypad within 3 seconds.
3. Release the Door Alarm Keypad and wait 3 seconds.
4. The control will display PE to indicate the programming mode.
5. Entry is confirmed by pressing the Freezer Temperature DOWN /- Keypad once more.
6. The control will display the current Program CODE. This value should be validated with the Program CODE printed on the unit serial plate.
NOTE: If the Program CODE is correct, the Programming Mode is exited by pressing Door Alarm Keypad for 3 seconds.
7. Press the Refrigerator Temperature UP /+ Keypad or Refrigerator Temperature DOWN /- Keypad to change the digit value with each key press.
8. The decimal point indicates the selected digit. Press the Freezer Temperature UP /+ Keypad to select the next digit.
9. Once the desired Program CODE is entered, press and hold the Freezer Temperature DOWN /- Keypad until the Program CODE begins flashing
indicating it has been saved.
NOTE: If you attempt to enter an invalid Program CODE the control will not save the new code, but will beep. (The unit will NOT run with a Program CODE of 0000). Once the Program CODE has been saved the Programming Mode is exited by pressing any key. If the new code is incorrect this process should be repeated.
The Programming mode can be exited at any time by pressing Door Alarm key for 3 seconds or will exit if unattended for four minutes.

If you need to purchase a new control board you can purchase this part from our website using the link below.

High Voltage Control Board – Part Number WPW10312695 (PD00006321)

GE Part # WE04X23220 Programming Instructions

GE part number WE04X23220 main control board MUST be programmed after installation for the part to work with the dryer. The main control board is two electronic boards connected together by a wire spline and mounted in a plastic housing. The front board is the User Interface (UI) board and the rear board is the Machine Control board.  When the main control board is replaced, the new board MUST be programmed with a model ID code. The model ID consists of the “User Interface Mode Type” and the “Heater Type”.  The User Interface Mode Type is a number currently between 0 and 3. The Heater Type will be either an “E” for electric or a “g” for gas. Follow the instructions below to program the board.  When the main control board has been replaced, it may sometimes power up with all of the LED’s blinking. If this is the case, follow only steps 5 through 10 below. Otherwise, follow all of the steps from the beginning.

Main Control Board Model ID Programming

1. Begin with the dryer in Idle Mode (all LED’s on display off).

2. Press the following key sequence to enter Service Mode: My Cycle –> Delay Dry –> My Cycle –> Delay Dry.

NOTE: The sequence must be done in order. If there are any other button presses or buttons are pressed out of order, the sequence must be started from the beginning.

3. Upon entering Service Mode, the control will be in t1.

4. Press the Start/Pause button when “t1” is displayed.

5. Simultaneously press and hold both the Temp & Level buttons for three seconds to prepare the control for selecting the model.

6. Press the Level button to increase or press the Temp button to decrease the Model Code number selection until the correct number is displayed, per the table on the right.

User Interface Mode Type Table
(See part instructions if model is not listed in table.)

Model Number User Interface Mode Type
GFMR295EF/GF 0
GFDS260EF/GF 1
GFDS265EF/GF 1
GFDR270EH/GH 1
GFDR275EH/GH 1
GHDS360EF/GF 2
GHDS365EF/GF 2
GFDR480EF/GF 3
GFDR485EF/GF 3

7. Press the Start/Pause button to temporarily save the UI Model Code.

8. Next, the Heater Type selection is displayed as “g” or Gas or “E” for Electric. Press the Temp or Level to alternate the 7-segment display between the two Heater Type selections.

9. Press and hold the Start/Pause button for three seconds to set the Heater Type. The board will then return to an idle state and will exit Service Mode. It could take up to 10 seconds for the dryer to respond after exiting Service Mode.

10. The dryer is now ready for use.

If you need to purchase a new control board you can purchase this part from our website using the link below.  Please make sure to check on our website to make sure the part is compatible with the model number from the dryer before ordering.

Mfg Part # WE04X23220 (Part # PD00038167) – Control Board Assembly

Compatible Models:
GFDR480EF0WW
GFDR480EF1WW
GFDR480GF0WW
GFDR480GF1WW
GFDR485EF0MC
GFDR485EF0RR
GFDR485EF1MC
GFDR485EF1RR
GFDR485GF0MC
GFDR485GF0RR
GFDR485GF1MC
GFDR485GF1RR
GFDS250EF0WW
GFDS250GF0WW
GFDS260EF0WW
GFDS260EF1WW
GFDS260EF2WW
GFDS260GF0WW
GFDS260GF1WW
GFDS260GF2WW
GFDS265EF0MC
GFDS265EF0RR
GFDS265EF1MC
GFDS265EF1RR
GFDS265GF0MC
GFDS265GF0RR
GFDS265GF1MC
GFDS265GF1RR
GHDS360EF0WW
GHDS360EF1WW
GHDS360GF0WW
GHDS360GF1WW
GHDS365EF0MC
GHDS365EF0RR
GHDS365EF1MC
GHDS365EF1RR
GHDS365GF0MC
GHDS365GF0RR
GHDS365GF1MC
GHDS365GF1RR

Christmas Holiday Shipping Notice

In observance of the Christmas holiday our offices with be closed Monday December 25th through Tuesday December 26th, and we will reopen for normal business hours on Wednesday December 27th.  Orders placed after 3:00PM CST on Friday December 22nd will ship out Wednesday December 27th.  Merry Christmas from the Parts Dr team!

MerryChristmasPD

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