Shipping Options

View more details in our Shipping Policy

All shipping rate advertisements assume delivery to continental US address, and that the part is in stock and is not oversized.

Shipping rates are per order, not per part!

Standard – $9.99
Estimated arrival
Friday May 20–25
2nd Day – $24.99
Estimated arrival
Friday May 20
Next Day – $33.99
Estimated arrival
Thursday May 19

Appliance Repair Blog

New Year’s Holiday Shipping Notice

In observance of the New Year’s holiday we will be closing at 1:00PM CT Friday December 31st through Monday January 3rd, and we will reopen for normal business hours on Tuesday January 4th.  Some orders placed before 12:00PM CT on Thursday December 31st may be shipped and loaded onto the shipping carriers semi-trailer but they will most likely not get picked up until Tuesday January 4th.  Because of this, December 31st through January 3rd will not be counted as business days for shipping.  If you need help with anything while we are closed, please fill out the contact form on our website and we will reply to you as soon as possible.  Happy New Year from the Parts Dr team!

Happy New Year

Christmas Holiday Shipping Notice

In observance of the Christmas holiday our offices with be closed Thursday December 23rd through Sunday December 26th, and we will reopen for normal business hours on Monday December 27th.  Orders placed after 3:00PM CT on Wednesday December 23rd will ship out Monday December 27th.  Merry Christmas from the Parts Dr team!


Labor Day Holiday Shipping Notice

In observance of the Labor Day holiday our offices with be closed Monday September 6th, and we will reopen for normal business hours on Tuesday September 7th.  Orders placed after 3:00PM CT on Friday Sept 3th will ship out Tuesday September 7th.  Shipping Carriers UPS, USPS, and Fedex will not be delivering any packages on Monday September 6th, so please plan and choose your shipping method accordingly.  Happy Labor Day from the Parts Dr team!


Independence Day Holiday Shipping Notice

Posted on July 2, 2021

In observance of the Independence Day holiday our offices with be closed Monday July 5th, and we will reopen for normal business hours on Tuesday July 6th.  Orders placed after 3:00PM CT on Friday July 2nd will ship out Tuesday July 6th.  If you need help over the holiday, send us an email by filling out our contact form here.  Happy Independence Day from the Parts Dr team!


Memorial Day Holiday Shipping Notice

Posted on May 28, 2020

In observance of the Memorial Day holiday our offices with be closed Monday May 31st, and we will reopen for normal business hours on Tuesday June 1st.  Orders placed after 3:00PM CT on Friday May 28th will ship out Tuesday June 1st.  Happy Memorial Day from the Parts Dr team!


Hurricane Dorian

Hurricane Dorian is expected to produce dangerous storm surge and hurricane-force winds along portions of the eastern coast of U.S. The threat of flash flooding will likely spread across the eastern Carolinas today. Please plan for delivery delays in any areas affected by the directly by the hurricane or near to the hurricane. We are not able to reimburse for any shipping costs due to weather delays.

Frigidaire/Kenmore Range F11 Error Code Beeping

Video Transcript:

Hey what’s up guys its Ryan here with Parts Dr today and were back with another video. Here I’ve got a control board that a customer sent back to me. This is an interesting one the customer was getting an F11 error code on the display on the control board. If you’re not already familiar with that error code it means that the control board is sensing a stuck or shorted key on the touch membrane. The interesting thing with this one is when I was looking over the buttons on it is that they all look very similar except for this one over here in the bottom corner. And if we zoom in on it real close here you can that it looks like there is some sort of metal or corrosion that is causing this part of the metal to touch this part of the metal, which would be shorting out this key making it think that it is being pressed all of the time. If anyone has any idea of what might be causing this please leave us a comment below letting us know. I’m not sure if it’s moisture, or if it’s a problem with someone pressing the buttons too hard that is wearing and rubbing on this. Now one thing to note is the one that we are looking at here I have the overlay already removed off the front of it. Normally when this is sitting on your stove and installed into your stove your going to see the overlay faceplate which labels all of the buttons. So you would have your numbers over here and your bake and broil, clock, time, up and down arrows things like that. We have that removed just so we can show you what it looks like underneath of that. Now if you do have an F11 error code this piece on the front here is kind of like a sticker also this switch membrane and it is something that you could remove off of here. Unfortunately, the manufacture doesn’t sell this piece separate from the control board. So if you have one of these that is bad you have to replace the whole control board as an assembly. If you need to order one of these you can check out our website we will leave a link in the description below. There’s quite a few of these control boards and they all look very physically similar from the outside so make sure before you order one that you go on our website and search with the model number from your range or oven to make sure that you are ordering the correct one before you place an order. If this video help you out at all please hit the thumbs up button below. And you can also subscribe to our Youtube channel for more appliance repair videos. And if this video helped you fix the problem with your range or oven please just drop us a comment in the comments section below. We love to know when we’ve helped someone out fix their appliance. Thanks have a nice day!

GE Top Load Washer Intermittently Spin Up, Wet Loads, Not Spinning

If you have a GE top load washing machine that is not spinning, intermittently not spin up, or has wet Loads of clothes in the tub after the cycle is done then you may need to update the software on your washing machine. Please check to see if your washing machines model number and serial number are in the affected lists below. These washing machines were manufactured between May 2015 and April 2018.

Models affected:

Model Number Model Number Model Number Model Number

Serial numbers affected: HF – GL (May 2015 – April 2018)

Upon entering fault code test 1 in service mode, technicians will find out of balance fault 26 has been set. Washers will spin normally in service mode test 14, but will not spin outside of service mode.

Repair: Factory Service Technicians – Use NewFI to update washer software with latest version. Customer Care Technicians – Order Software Update Module (SUM) WH98R23015001 (PD00045310). Instructions to update software are included with the SUM.

If acceptable, consumers can update washer software on their own without an additional service call with a SUM.

This update fixes a falsely detected out of balance condition.

Software update version numbers will display as follows:

For models built beginning in 2015, software version, parametric version

For models built beginning in 2017, software version, parametric version

How to purchase:

If you need to purchase a Software Update Module (SUM), you can purchase one from our online store by clicking the link below.

Software Update Module – Part # WH98R23015001 (PD00045310)

How to replace Samsung Coolselect Pantry Cover # DA97-07020C

Posted on June 11, 2018

This video shows step by step instructions on how to replace Samsung Coolselect Pantry Cover Part # DA97-07020C (PD00002203).

Pantry Slide Cover – Part # DA97-07020C   (PD00002203)

Samsung OEM part number: DA97-07020C
Parts Dr part number: PD00002203
Replaces these parts numbers: DA97-07020A, DA97-05383C, DA97-05383E, 2691826, AP4338832, PS4174833, EAP4174833

Subscribe to our YouTube channel:

If you found this video helpful please click the thumbs up button and leave us a comment below.

Video transcription:

Hey Guys it’s Ryan with Parts Dr and today I’m going to show you how to replace the coolselect pantry cover on your refrigerator. Let’s get started. To get started we need to remove the left and right bottom door bins and to do that you just need to gently lift up on the bottom of the door bin and it will come right out. With the door bins out of the way we will next remove the left and right crisper drawers. Just pull the drawer out until it stops, then lift up and it will slide out the rest of the way. So here’s what holds the coolselect pantry drawer cover in place. If you open it up, you’ll see there’s two pieces that go into slots here and here. And then on the ends there’s a pin plastic pin sticking out on each side that holds it into place. To get this removed what you need to do is lift up here in the center of the cover. You can see how that lifts the middle of it out of those slots. While you are lifting up in the middle you’ll need to use your other hand putting pressure on the left side pushing over this direction. That will give it just enough clearance to release the pin on the left side and to slide it out of place. So I’m going to lift up with my right hand while pushing over with my left hand until the pin for the cover comes out of the slot. Then the rest of the pantry cover can be removed. If you already have a new pantry cover great, if you need to purchase a new one check out our website where you can purchase a new one. To install the pantry cover you’ll start by inserting the right side pin of the pantry cover in the hole on the right side. To get the left pin into place, use your right hand to push up and use your left hand to push down to flex the cover. This will get the pin started and then you can slide it until it locks into place. Next reinstall the two drawers. Just get the drawer started then lift it up till it slides in the rails and you can push it into place. Now reinstall the door bins by making sure that the notches on both sides line up with the notches on the refrigerator. Once lined up you can push down until it locks into place. Hey guys I hope you found this video helpful today, if you did please hit the like button below and subscribe to our youtube channel for more appliance repair videos. Thanks have a good one!

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