Hey what’s up guys its Ryan here with Parts Dr today and were back with another video. Here I’ve got a control board that a customer sent back to me. This is an interesting one the customer was getting an F11 error code on the display on the control board. If you’re not already familiar with that error code it means that the control board is sensing a stuck or shorted key on the touch membrane. The interesting thing with this one is when I was looking over the buttons on it is that they all look very similar except for this one over here in the bottom corner. And if we zoom in on it real close here you can that it looks like there is some sort of metal or corrosion that is causing this part of the metal to touch this part of the metal, which would be shorting out this key making it think that it is being pressed all of the time. If anyone has any idea of what might be causing this please leave us a comment below letting us know. I’m not sure if it’s moisture, or if it’s a problem with someone pressing the buttons too hard that is wearing and rubbing on this. Now one thing to note is the one that we are looking at here I have the overlay already removed off the front of it. Normally when this is sitting on your stove and installed into your stove your going to see the overlay faceplate which labels all of the buttons. So you would have your numbers over here and your bake and broil, clock, time, up and down arrows things like that. We have that removed just so we can show you what it looks like underneath of that. Now if you do have an F11 error code this piece on the front here is kind of like a sticker also this switch membrane and it is something that you could remove off of here. Unfortunately, the manufacture doesn’t sell this piece separate from the control board. So if you have one of these that is bad you have to replace the whole control board as an assembly. If you need to order one of these you can check out our website partsdr.com we will leave a link in the description below. There’s quite a few of these control boards and they all look very physically similar from the outside so make sure before you order one that you go on our website and search with the model number from your range or oven to make sure that you are ordering the correct one before you place an order. If this video help you out at all please hit the thumbs up button below. And you can also subscribe to our Youtube channel for more appliance repair videos. And if this video helped you fix the problem with your range or oven please just drop us a comment in the comments section below. We love to know when we’ve helped someone out fix their appliance. Thanks have a nice day!