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Appliance Repair Blog

Frigidaire/Kenmore Range F11 Error Code Beeping

Video Transcript:

Hey what’s up guys its Ryan here with Parts Dr today and were back with another video. Here I’ve got a control board that a customer sent back to me. This is an interesting one the customer was getting an F11 error code on the display on the control board. If you’re not already familiar with that error code it means that the control board is sensing a stuck or shorted key on the touch membrane. The interesting thing with this one is when I was looking over the buttons on it is that they all look very similar except for this one over here in the bottom corner. And if we zoom in on it real close here you can that it looks like there is some sort of metal or corrosion that is causing this part of the metal to touch this part of the metal, which would be shorting out this key making it think that it is being pressed all of the time. If anyone has any idea of what might be causing this please leave us a comment below letting us know. I’m not sure if it’s moisture, or if it’s a problem with someone pressing the buttons too hard that is wearing and rubbing on this. Now one thing to note is the one that we are looking at here I have the overlay already removed off the front of it. Normally when this is sitting on your stove and installed into your stove your going to see the overlay faceplate which labels all of the buttons. So you would have your numbers over here and your bake and broil, clock, time, up and down arrows things like that. We have that removed just so we can show you what it looks like underneath of that. Now if you do have an F11 error code this piece on the front here is kind of like a sticker also this switch membrane and it is something that you could remove off of here. Unfortunately, the manufacture doesn’t sell this piece separate from the control board. So if you have one of these that is bad you have to replace the whole control board as an assembly. If you need to order one of these you can check out our website partsdr.com we will leave a link in the description below. There’s quite a few of these control boards and they all look very physically similar from the outside so make sure before you order one that you go on our website and search with the model number from your range or oven to make sure that you are ordering the correct one before you place an order. If this video help you out at all please hit the thumbs up button below. And you can also subscribe to our Youtube channel for more appliance repair videos. And if this video helped you fix the problem with your range or oven please just drop us a comment in the comments section below. We love to know when we’ve helped someone out fix their appliance. Thanks have a nice day!

New Year’s Holiday Shipping Notice

In observance of the New Year’s holiday we will be closing at 11:00AM CT Monday January 1st through Tuesday January 2nd, and we will reopen for normal business hours on Wednesday January 3rd.  Orders placed after 11:00AM CT on Monday December 31st will ship out Wednesday January 3rd.  Happy New Year from the Parts Dr team!

Happy New Year

Christmas Holiday Shipping Notice

In observance of the Christmas holiday our offices with be closed Saturday December 22nd through Tuesday December 25th, and we will reopen for normal business hours on Wednesday December 26th.  Orders placed after 3:00PM CT on Friday December 21st will ship out Wednesday December 26th.  Merry Christmas from the Parts Dr team!

MerryChristmasPD

GE Top Load Washer Intermittently Spin Up, Wet Loads, Not Spinning

If you have a GE top load washing machine that is not spinning, intermittently not spin up, or has wet Loads of clothes in the tub after the cycle is done then you may need to update the software on your washing machine. Please check to see if your washing machines model number and serial number are in the affected lists below. These washing machines were manufactured between May 2015 and April 2018.

Models affected:

Model Number Model Number Model Number Model Number
GTW220ACK1WW GTW460ASJ2WW GTW490ACJ0WW GTW680BSJ4WS
GTW220ACK2WW GTW460ASJ3WW GTW490ACJ1WS GTW680BSJ5WS
GTW220ACK3WW GTW460ASJ4WW GTW490ACJ1WW GTW685BPL0DG
GTW220ACK4WW GTW460ASJ5WW GTW490ACJ2WS GTW685BSL0WS
GTW330ASK0WW GTW460ASJ6WW GTW490ACJ2WW GTW750CPL0DG
GTW330ASK1WW GTW460ASJ7WW GTW490ACJ3WS GTW750CSL0WS
GTW330ASK2WW GTW460ASJ8WW GTW490ACJ3WW HTW200ASK0WW
GTW330ASK3WW GTW485ASJ0WS GTW490ACJ4WS HTW200ASK1WW
GTW460AMJ0WW GTW485ASJ0WW GTW490ACJ4WW HTW200ASK2WW
GTW460AMJ1WW GTW485ASJ1WS GTW680BPL0DG HTW200ASK3WW
GTW460AMJ2WW GTW485ASJ2WS GTW680BSJ0WS HTW240ASK0WS
GTW460AMJ3WW GTW485ASJ3WS GTW680BSJ1WS HTW240ASK1WS
GTW460AMJ4WW GTW485ASJ4WS GTW680BSJ2WS HTW240ASK2WS
GTW460ASJ0WW GTW490ACJ0WS GTW680BSJ3WS HTW240ASK3WS
GTW460ASJ1WW

Serial numbers affected: HF – GL (May 2015 – April 2018)

Upon entering fault code test 1 in service mode, technicians will find out of balance fault 26 has been set. Washers will spin normally in service mode test 14, but will not spin outside of service mode.

Repair: Factory Service Technicians – Use NewFI to update washer software with latest version. Customer Care Technicians – Order Software Update Module (SUM) WH98R23015001 (PD00045310). Instructions to update software are included with the SUM.

If acceptable, consumers can update washer software on their own without an additional service call with a SUM.

This update fixes a falsely detected out of balance condition.

Software update version numbers will display as follows:

For models built beginning in 2015, software version 1.11.3.15, parametric version 3.15.1.0

For models built beginning in 2017, software version 2.11.5.26, parametric version 5.26.1.0

How to purchase:

If you need to purchase a Software Update Module (SUM), you can purchase one from our online store by clicking the link below.

Software Update Module – Part # WH98R23015001 (PD00045310)

Labor Day Holiday Shipping Notice

Posted on August 31, 2018

In observance of the Labor Day holiday our offices with be closed Monday September 3rd, and we will reopen for normal business hours on Tuesday September 4th.  Orders placed after 3:00PM CT on Friday Aug 30th will ship out Tuesday September 4th.  Shipping Carriers UPS, USPS, and Fedex will not be delivering any packages on Monday September 3rd, so please plan and choose your shipping method accordingly.  Happy Labor Day from the Parts Dr team!

flags

Independence Day Holiday Shipping Notice

Posted on July 3, 2018

In observance of the Independence Day holiday our offices with be closed Wednesday July 4th, and we will reopen for normal business hours on Thursday July 5th.  Orders placed after 3:00PM CT on Tuesday July 3rd will ship out Thusday July 5th.  Shipping Carriers Fedex, UPS, and USPS will not be delivering any packages on Tuesday July 4th, so please plan and choose your shipping method accordingly. Happy Independence Day from the Parts Dr team!

july4th

How to replace Samsung Coolselect Pantry Cover # DA97-07020C

Posted on June 11, 2018

This video shows step by step instructions on how to replace Samsung Coolselect Pantry Cover Part # DA97-07020C (PD00002203).

Pantry Slide Cover – Part # DA97-07020C   (PD00002203)

Samsung OEM part number: DA97-07020C
Parts Dr part number: PD00002203
Replaces these parts numbers: DA97-07020A, DA97-05383C, DA97-05383E, 2691826, AP4338832, PS4174833, EAP4174833

Subscribe to our YouTube channel: https://www.youtube.com/channel/UCnl8b14hKqlUHQqaLHpqC7Q?sub_confirmation=1

If you found this video helpful please click the thumbs up button and leave us a comment below.

Memorial Day Holiday Shipping Notice

Posted on May 25, 2018

In observance of the Memorial Day holiday our offices with be closed Monday May 28th, and we will reopen for normal business hours on Tuesday May 29th.  Orders placed after 3:00PM CT on Friday May 25th will ship out Tuesday May 29th.  Happy Memorial Day from the Parts Dr team!

Memorial-Day

GE Part # WH12X25837 Programming Instructions

Posted on May 1, 2018

The UI (User Interface) board provides a means of communication between the washer and the con- sumer. The UI board contains software algorithms that control the washer. When the UI board is replaced, a new model ID number has to be programmed. Once the UI board has been replaced, it may sometimes power up with all of the UI LED’s blinking. If this is the case, follow the steps below. If this is not the case, set the model ID in service mode Test 02.

1. Simultaneously press and hold the Temp and Spin buttons for 3 seconds.

2. Press the Soil button to increase or press the Temp button to decrease the model ID selection until the correct model ID number is displayed per the table below.

Model Number Model ID #
GFWR4800F / GFWR4805F 3
GFWS3600F / GFWS3605F 2
GHWS2600F / GHWS2605F 1
GFWS2500F / GFWS2505F 0
GFWS3700F / GFWS3705F 5

If you need to purchase a new user interface control board, you can purchase one from our website by clicking the link below.

User Interface Control Board – Part # WH12X25837 (PD00038420)

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