Dishrack Adjuster Kit

Dishrack Adjuster Kit

Mike from WA

Support posts for three of four wheels on the top rack had snapped off. Wheels were loose and not working properly. Cheap plastic construction was to blame.

Screwdriver, double square driver head

Kitchen Aid dishwasher was about 1.5 years old. Top rack, which gets a lot of use, was coming off of the rails. Checked out the problem and discovered that 3 of 4 wheels on the rack were wobbly. Upon further inspection, noted that the plastic posts, which are part of the rack adjuster kit, were snapped off. These posts hold the wheels in place. Most likely cause was repeated shock from quickly pulling out the top rack. Ordered the replacement kit, which I noticed was now partly made of metal, where the wheels were anchored to the adjustment plate. Good idea! Durable, especially when teenagers are slamming the top rack back to load dishes. Replacement kit arrived promptly, within 2-3 days. Unfortunately, the instructions are almost worthless, especially the dark and confusing pictures. In addition, the screws used to hold the unit in place have either a double square head or a Torx head (I forget now), and there was no driver bit included to accommodate these wonky screw types. What's wrong with a Phillips head? Be aware that you'll need to have this special driver head to install the screws. Bad user experience! Also, due to the poor instructions, you'll have to figure out how the replacement part fits together. Fortunately, it's a fairly simple operation and not many parts. TIP: Only take apart one side at a time so you can see how the new part is supposed to work, using the old side as an example. It's not a 1-1 match from old to new part. There are differences in how the new part works, but it's basically the same idea. I spent some time pre-assembling the new part in place (without the wonky screws) so I could see how it was supposed to be assembled. It too me about 20 minutes total time to make the replacement. No real technical skills needed. Fortunately I had the correct driver head for the screws. New part makes a huge difference. Top rack works great. Much more stable and top rack now works like it should.

Dishrack Adjuster Kit

Irma from NY

Kitchen Aid dishwasher upper dishrack wheels broke off and rack was unusable.

Screwdriver.

I was very fortunate to have found this rack repair kit on partsdr.com. It was a perfit fit once I removed the old damaged assembly and now the rack rolls out just as new. The installation instructions were confusing and not very clear, however once I found a detailed video on You Tube which provided a detailed tutorial on installing this specific rack kit it was very easy.

Dishrack Adjuster Kit

DAVID from GA

Upper rack fell off track because the plastic holding the wheels were broken off.

Screwdrivers and torx bit.

Very easy repair, but the pictures in the instructions were terrible. The pictures were small and dark and of ZERO use. I'm an aircraft mechanic so figuring out the replacement procedure was easy without using the instructions. I can see where a non-mechanical person may have a hard time because of the poor pictures in the directions. At least this design is a lot better than the original. Gave it 5 stars in spite of the directions because of the design of the replacement parts.