- Inner Tub
CustomerRolan from AK
Badly worn shaft on the "Spider" that's part of the Inner Tub assembly of my Whirlpool Duet.
Basic tools - screw driver, torx bit, socket wrench, hammer, etc. No special tools needed.
Repair & Advice
The shaft seal & bearings had failed, subsequently wearing the shaft badly. The shaft is part of the Tub Support, commonly called the Spider. There are good YouTube videos to walk you thru the repair. Important - take lots of pictures as you disassemble things! And unbolt the cement weights if you are doing this without a helper. It took me about 4 hours to take every thing apart and clean things, then a day online finding the parts. Then 5 or 6 hours to put in the new bearings and seal and put the washer back together. I learned that the Spider, which is cast aluminum, often breaks on these machines, but is not sold as a separate part, even though it can be removed from the Inner Tub. It is not by accident that these things break after about 6 years of use by a busy family. Whirlpool lists the Inner Tub assembly for $360. They could simply improve that part design and it would last 50 years, or even sell the Spider separately and save consumers a bunch of money, but their business is selling new washers. I found spiders online for larger commercial Whirlpool washer models, selling as a separate part for $65 - apparently Whirlpool has to be responsive to the commercial trade or they couldn't compete. If some company would offer the spider for household washers as a separate part they will doing consumers a big service. I searched online until I found Parts Dr. They sell the Inner Tub assembly for $224 with very reasonable shipping. Thank You!!! I'm giving Parts Dr 5 stars for the best price and a great flat rate shipping policy. Whirlpool gets 1 star for bad design and price gouging consumers.