Door Key

Door Key

Mary from OH

Microwave would not come on due to broken Door Key (Latch)

Putty Knife to separate trim

Microwave door latch (key) broken and would not engage power. I had to hold door tightly against microwave to get it to work at all. Broken, the inner latch moves to freely to engage. I used a putty knife to separate inner door trim in area of latch. I did not remove it all the way around. Quickly replaced BOTH LATCH and SPRING - snapped inner trim back into place. Even though it was the actual latch that was broken I replaced both. 5 Minute Job and good as new. The problem is where the spring attaches to the latch is not very sturdy and is more than likely a common problem. Parts DR had the best price - shipping was quick and as promised. Will do business again.

Door Key

Sandra from TX

Door to microwave would not stay closed, My husband removed the cover over the latches and found a broken door key.

Screwdriver.

I researched online and found your company. I found the part we needed. Ordered it and within a couple of days it was here and was able to fix my microwave.

Door Key

Susan from SC

Plastic hook on door key latch on microwave broke and spring let go

Screwdriver to pry off door cover

I found the part and ordered it, then researched further and found a quick way to drill a hole and make existing part work - which I did - however, I have taped the replacement part to inside of cabinet door and marked it so if and when my repair fails, I will have it -