Part
Door Key
Product Rating
Customer
Mary from OH
Problem
Microwave would not come on due to broken Door Key (Latch)
Tools
Putty Knife to separate trim
Repair & Advice
Microwave door latch (key) broken and would not engage power. I had to hold door tightly against microwave to get it to work at all. Broken, the inner latch moves to freely to engage.
I used a putty knife to separate inner door trim in area of latch. I did not remove it all the way around.
Quickly replaced BOTH LATCH and SPRING - snapped inner trim back into place. Even though it was the actual latch that was broken I replaced both.
5 Minute Job and good as new. The problem is where the spring attaches to the latch is not very sturdy and is more than likely a common problem.
Parts DR had the best price - shipping was quick and as promised. Will do business again.
Story submitted on April 7, 2018
Part
Door Key
Product Rating
Customer
Sandra from TX
Problem
Door to microwave would not stay closed, My husband removed the cover over the latches and found a broken door key.
Tools
Screwdriver.
Repair & Advice
I researched online and found your company. I found the part we needed. Ordered it and within a couple of days it was here and was able to fix my microwave.
Story submitted on January 6, 2015
Part
Door Key
Product Rating
Customer
Susan from SC
Problem
Plastic hook on door key latch on microwave broke and spring let go
Tools
Screwdriver to pry off door cover
Repair & Advice
I found the part and ordered it, then researched further and found a quick way to drill a hole and make existing part work - which I did - however, I have taped the replacement part to inside of cabinet door and marked it so if and when my repair fails, I will have it -
Story submitted on January 21, 2015