Part
Upper Rack Roller
Product Rating
Customer
Dor-Shal from SD
Problem
Rack roller broke.
Tools
None
Repair & Advice
took end cap off rail. Matched new part location as on other side of wire rack . squeezed wire rack together enough to get part hook on correctly. Slid roller part into rail replaced cap.
Story submitted on October 5, 2021
Part
Upper Rack Roller
Product Rating
Customer
Beth from CT
Problem
Upper rack not supporting weight of dishes
Tools
None
Repair & Advice
Replaced rollers on each side
Story submitted on October 13, 2015
Part
Upper Rack Roller
Product Rating
Customer
Barbara from IL
Problem
Upper rack roller would not remained connected to upper basket. brittle because of years of heat exposure
Tools
None
Repair & Advice
Removed upper basket and replaced rack roller.
Story submitted on February 9, 2016