Tag Archives: Whirlpool

Removing drain pump part number W10536347 is a simple task.  When this pump fails, the washer will display “LD” on the display which means “Long Drain”.  This pump can be found on Whirlpool Cabrio, Maytag Bravos, and Kenmore Oasis model washing machines.  The pump can fail if something gets stuck in the pump (coin, clothing item, ect), and sometimes you can get lucky and just remove the object that was stuck in the pump.  Other times the pump can break, so make sure so inspect the pump before putting it back in the washer.

How to the remove the drain pump:

1. Unplug the washer
2. Next, you will need to remove any water still in the washer (use a wetvac, bucket, towels, ect to do this)
3. Turn off the water supply going to the washer & disconnect the hot & cold fill hoses to the washer
4. Remove the drain hose from the wall or drain tub
5. Tape the lid shut (so the lid doesn’t pop open)
6. Carefully lay the washer down on its front side (place some towels or rugs on the floor to protect the washer).
7. Note:  On the bottom side of the washer, the drain pump is the larger of the two pumps (the recirculation pump is the smaller one).
8. Remove the drain hose (discharge hose) from the pump.  Loose then clamp and pull off the hose.  Note there is a notch in the hose to line up when you put the hose back on.
9. Remove the inlet hose to the pump.  Loosen the clamp and remove the hose from the pump.
10. Open the end cover on the pump and remove the wire connector.
11. Remove the three 5/16″ screws securing the pump.
12. The pump should now be free.  Check to see if anything is caught in the impeller.  If you notice any damage, or the pump still does not work then you will need to replace the drain pump assembly.
13. Re-install in the reverse order.  NOTE:  The new pump includes a shield cover that goes between the pump and tub of the washer to protect the pump from any moisture falling onto it.

If you have any questions please post them in the comments section below.

If you need to purchase a new drain pump for your washer, visit our store by clicking the link below:

Drain Pump and Motor – W10536347

Removing and installing the W10189966 motor/machine control board in your washer is an easy task.  This control board is used on some Whirlpool Cabrio, Kenmore Oasis, and Maytag Bravos model washers.  When this control board fails, they will commonly come up with an F1 error code repeatedly that won’t go away.

• First unplug the washer
• Next, remove the three hex screws from the rear of the top console.
• Then Lift the console off the cabinet and disconnect the cable going to the user interface board.  This will give you access to the motor/machine control board.
• Disconnect the nine wire connectors going to the control board and the pressure switch hose (also called a pressure transducer tube).
• Remove the mounting screw and lift the front of the control, slide it out from under the clips at the back, and remove it.
• Re-install the new control board in the reverse order.

If you have any questions, please post them in the comments section below.

Visit our store if you need to purchase a new control board for your washing machine by clicking the link below:

Machine/Motor Control – W10189966

In order to find the age of a Whirlpool built appliance you will need the serial number from the appliance.  Since Whirlpool manufactures appliances under many different names, this may work with some of these brand names also:

Whirlpool, Kenmore (Sears), Maytag (Newer models), Kitchen Aid, Estate, Inglis, Roper, Amana, Jenn Air, Crosley and more.

Please do not contact our company for assistance trying to determine the age of your appliance as we will be unable to help.  If the information on this page does not answer your question please contact the manufacture directly for futher assistance.

Serial Number Example:

CR3949348

1st Digit: Where the appliance was manufactured. C = Clyde, OH.

2nd Digit: Year Manufactured.  R = 2004

3rd & 4th Digit: Week the appliance was manufactured.  39 = 39th week of the year.

5th-9th Digit: Manufacture order that week

See the charts below for the year codes:

Whirlpool Model Number Codes
A letter in the model number indicates the year the model was introduced. Please note that the year the model was introduced to NOT indicate the production date. For models 1981 and older you will reference the 2nd character in the model number, and on models produced after 1981 you will reference the 8th character in the model number. Please reference the charts below for the year codes:

For a few years Whirlpool decided to try using a different style idler pulley (belt tension pulley) on their 29″ wide dryers with the lint filter located on the top of the dryer.  They did this for about 2-3 years, and then they decided to go back to the original idler pulley that they had used for years previously.

This poorly designed idler pulley uses a piece of stamped metal with a plastic/teflon piece attached to it where the belt rides to reduce the friction.  Over time this idler pulley will start to make loud squealing noises or even high pitched whines.  Sometimes the squeak will be louder when the dryer starts, and then go away.  Whirlpool has now gone back to the original design that uses a wheel that fixes this squeaking noise.

Bad Squeaking Idler Pulley

Part to fix the problem.  Part Number PD00002256  (mfg #691366)

For a little bit more you can get a maintenance kit part number PD00002464 (mfg#4392065), that includes the idler pulley, belt, and rear drum rollers.

On Whirlpool built direct drive top load washing machines (also built under the Kenmore, Estate, Roper, Inglis, Kitchen Aid, Maytag, and Amana brand names) the motor is directly connected to the transmission and no belt is used.  When people complain that the washer doesn’t seem to spin out the clothes as well as it used to, it is commonly the transmission leaking grease that causes this problem.  What happens is the seal on the top of the transmission goes bad and leaks grease onto the clutch.  Once the grease gets onto the clutch, the clutch doesn’t have enough friction to spin the tub.  Lighter loads will usually spin out better than bigger heavier loads. Continue Reading – To Find Out If Your Washer Is Leaking Grease…

On Whirlpool Duet and Kenmore Elite HE3 style dryers they will commonly build up with lint inside the blower housing.  The blower housing is underneath where the lint filter on the dryer goes.  To clean out the blower housing you can either stick brush down where the lint filter goes.  Or the better option is to unplug the dryer, remove the lint filter, remove the two screws that hold on the bottom panel of the dryer, and then remove the two-four (depending on the model) screws that hold on the blower housing.  Clean all of the lint out real well and then re-install.

When the blower housing is clogged with lint, the dryer will work less efficiently and clothes will take longer to dry.  Other things a clogged blower housing can cause is blown thermal fuses, heating elements to burn out, and its also a fire hazard.